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$ 6205
International move average
12% more than market avg.
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71 reviews

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Sophie Berard
Jan 14, 2024
International move from Lake Charles, LA to Paris, Ile-de-France

Disappointing

After scrupulously scouring the internet for a reliable shipping company, I came across this specific review page for International Sea & Air Shipping and saw the ratio of good reviews to bad (I wish I would have read all of the not good experiences as they're pretty spot on).

I was in the process of moving to France and had a pretty large instrument (Vibraphone), that needed to be shipped. The men came to my house, gathered my things, and my vibraphone, and communicated to me that due to the size of the vibraphone it would need to be consolidated into a single package at the warehouse.

Having never done this before, I didn't see this as odd.

A few months pass, my boxes arrive in France, I go through each of the boxes and find that the main piece of my instrument is nowhere to be found. The men that international moving co hired to bring my items to the warehouse, collected my things, and did not package the most important part of my instrument.

Meanwhile, everyone at international moving kept reiterating that they did, yet logically, had they shipped it, it would have been with my belongings.

Fortunately I took out the insurance policy, but even still, the insurance deducted $500 from the total of the missing item ($829) to receive the difference of $329. Which means I am still having to pay $500 + international shipping for my missing part.

The company has not offered to make any of this right and refuses to help with international shipping of the missing part, which is honestly the very least they could do for putting their customers through such a headache.

Regarding customer service, Ronnie was mostly great. I feel like he told me what I wanted, but I don't think they actually tore up the entire warehouse looking for my item, as he also reiterated that they swore they shipped it, which doesn't provide much inspiration for a deep search.

Hillary lacked in customer service skills to the point where I asked her to refrain from communication with me. She was rude, short, and often dismissed any questions I had with a, "Thank you."

Jeanine was perhaps the most professional.

Overall, zero accountability for their wrong doing and rather negligent and uncaring with people's belongings.

Move size: Partial Move Service cost: $4100

Karl Waggoner
Jan 22, 2021

1/3 service, not full. Find someone else like Schumacher.

There should be a way to give less than 0 stars. My wife have done 3 full-service overseas moves from Everett, WA to Trani, Italy, then back and the most recent moved from Everett, WA to Munich, Germany. The last was done by International Sea & Air Shipping and they were horrible. The packing crew were short-handed, unprofessional, and intimidating to my wife who stayed behind to direct traffic there. I was already in Germany when she called me in tears. Every other move she just raved about how nice the crew was and how efficient and professional. Not this time.

They even downright refused to keep packing with items left in the house and about 20% of the container still empty (see picture)! We had to have a separate shipper come get the rest of it (quite professional btw, shoulda used them, psst it's Schumacher) and incurred additional expense. When the goods got to this side, the German movers even took pictures of the packing job inside the container because they couldn't believe how bad it was. Now, the German side of the move was stellar. So, there's that. I am just steamed at what a debacle it was. Moving internationally during a pandemic is stressful enough without this. Steer clear of this company.

UPDATE: They blame their customer if the company makes a mistake. The crew kept telling my wife that the container was not going to hold everything and forced her to choose what to send. This led to indecision. Then we had to pay $2500 to ship what they left behind...much of which was clearly marked and communicated as going. A $300 "discount" and offering $1k and no apology for being verbally abusive to my wife is far short of adequate. Good companies don't act this way.

Move size: 3 Bedroom Home Service cost: $9500

Thumbnail photo by Karl Waggoner of International Sea & Air Shipping Second thumbnail photo by Karl Waggoner of International Sea & Air Shipping
Official company response

First, I would like to apologies for any inconvenience that was caused to you, however I must point out that what happened was not entirely our fault, your wife was not ready and organized for us, items were hanging lose all over the place, see attached pictures, she kept changing her mind as far as what should go and what should not, having the crew waiting for her to decide.
If you were prepared and decisive none of this would occur.
Your accusation about the crew intimidating your wife inaccurate, see attached performance report signed by your wife marked excellent.
Despite all these in good faith we gave you a discount of $450.00 and we offer to give additional refund of $1000.00 to make up to you.

Carrie Raukar
Aug 02, 2022
International move from Hibbing, MN to Monster, South Holland

Recommended!!

From my very first call with Hector, to coordinating with Jeanine and even making a real Minnesota snowman for Ronnie - everything was absolutely perfect. Moves like these can be stressful, emotional, and overwhelming at times, but the ISAS team made this as easy as it could be. Always available for questions (even the dumb ones), always honest about prices and timings, and always done on a personal level. Also to note that the companies that they coordinated with on either side were top shelf. Thank you to the entire team at ISAS for for taking such good care of both my family's belonging and of me as your client. Highly recommended.

Move size: Partial Move Service cost: $6000

Hermela Kebede
Sep 15, 2022
International move from Los Angeles, CA to Adelaide, SA

Great experience!

I recently moved from LA back to Australia, it was a really stressful time but I appreciated how it easy it was to communicate with the team and get updates. I received great service the whole way through no matter who I was talking to, everyone followed and got back to me promptly. I appreciated the experience and I would do it all over again. Thanks so much!

Move size: 1 Bedroom Home Service cost: $4300

Arti Dorigo
Oct 07, 2022
International move from New York, NY to Milan, Lombardy

International Move from USA to Italy

This is a great moving company with serious professionals who are all very helpful, responsive, courteous and knowledgeable. From the office staff to the team of movers that come to pack - my international move went so smoothly because every single person knew the job that they were doing. Their agents in Italy were also very professional and helpful and our boxes arrived exactly on time. Their pricing was also very transparent and it was great not to have surprises on the payments side. Definitely would recommend!! Thank you for providing me with peace of mind at a really stressful time!!

Move size: 4 Bedroom Home Service cost: $27000

Brigitte Kahl
Apr 05, 2023
International move from New York, NY to , Brandenburg

Long- distance move from New York to Berlin

We were so nervous which company to choose - and we picked exactly the right one! Everything went smoothly and according to schedule beyond expectation. They were very flexible and gracious when we had to postpone the move two times because our elevator broke down. They responded to all our questions promptly and precisely, and

they came at the right time with the right people and took great care with packing. Nothing broke,nothing got lost, and everything arrived on time. Very good experience. Thank you!

Move size: Partial Move Service cost: $3000

Beth Carter
Apr 11, 2023
International move from North Charleston, SC to Dublin, Dublin

International Move

I was petrified at the prospect of an international move not just because of the sheer size of the endeavor, but because so many things were completely out of my hands. By some sort of grace, I came across ISAS. I could not have asked for better service in every single aspect of this move. At each leg of the process, the company and their associates were there. Impeccable service, door-to-door. Not a single let-down when I expected so many. This crew earned the 5-star rating.

Move size: Studio Service cost: $4400

Stuart Ramson
Jun 06, 2023
International move from Wyckoff, NJ to , WA

Amazing Service

Moving your whole household to the other side of the World can be daunting and stressful. Like many, we had read online about all the things that could happen. After reading many good reviews we chose International Sea & Air Shipping.

Niki was amazing! She guided us through the procedure and she was quick to answer all our questions.

When the day arrived, an amazing team of packers arrived to our house and meticulously wrapped all of our belongings, trucked it all to their secure storage facility and later packed it all into a 40 foot shipping container. Five months later another great team of guys delivered our belongings to our new home in New Zealand. We are relieved that everything arrived safely, apart from one broken glass and a couple of damaged ornaments. NZ Customs did open and inspect many boxes! We had a lot of glasses, so kudos to the ISAS guy who packed all our kitchen stuff.

We do not plan to move again, but if we did, I would not hesitate to use Niki and ISAS again. She is very professional and her team really know their stuff.

Move size: 3 Bedroom Home Service cost: $23000

Alberto Fernandez
Sep 25, 2023

Very professional

International sea & air shipping did my move from the US back to my country. The experience was great. Right after signing the contract, they gave me a date and they stick to it. They re-taped all boxes to make sure they were secure, and fully wrap the furniture. Their guys were excellent and organized. I received everything safe and sound. They are very communicative and professionals.

Move size: 4+ Bedroom Home Service cost: $11500

Mitch Morando
Oct 30, 2023
International move from Lisbon, Distrito de Lisboa to San Francisco, CA

International Sea & Air helped me move two vehicles from Portugal to S

International Sea & Air helped me move two vehicles from Portugal to San Francisco and they handled everything door to door which was seamless and pleasant experience. This was my first time shipping international and their staff was attentive, always available and providing ongoing progress reports. TY for helping me through this complicated process.

Service cost: $7000

Not showing 11 filtered reviews.
Last updated on 2024-01-14.

These reviews are the subjective opinions of MyMovingReviews members and not of MyMovingReviews itself.

Company Info

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International Sea & Air Shipping has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is 115 Meacham Avenue, Elmont, NY, 11003, but movers usually cover a much larger area.

Company Notes

International Sea & Air Shipping is an international moving company offering door to door services worldwide. We provide full container service and lift van services both to and from the USA with complete documentation, custom assistance, insurance, shipping, storage and inland transportation.
International Sea & Air Shipping is Licensed by:
FMC: Federal Maritime Commission
As a NON-VESSEL COMMON CARRIER (NVOCC)
License No. 023238N FMCSA: USDOT No. 2052864
MC No. 718931

Licenses & Certificates for International Sea & Air Shipping

To legitimately operate within the State of New York, International Sea & Air Shipping is required to have a valid New York State Department of Transportation license (NYDOT). If they perform interstate moves, they are also required to be registered with the FMCSA.

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the International Sea & Air Shipping license numbers for the government record information:

ICC MC number: not provided

US D.O.T.: 2052864
(US Department of Transportation number)

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is International Sea & Air Shipping cost for international moves?

From 293 reviews of people moving from country to country, we concluded that the market average costs are around $5550 when moving internationally.

For International Sea & Air Shipping, we estimate that their average country to country moving costs will be around $6205, based on 55 international moving reviews.

This could mean that country to country moving services costs of International Sea & Air Shipping is more expensive with about 12% from the market average.

Note that these international moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like home size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from international movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed International Sea & Air Shipping. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on International Sea & Air Shipping - a professional company located in 115 Meacham Avenue, Elmont, NY, 11003. Discover Elmont, New York moving companies.

*MyMovingReviews may not be affiliated with International Sea & Air Shipping and the estimates may be provided from other professional movers in our network.

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