Viking International Movers

From the week before our move until today a little over a year later Viking International has been nothing but a problem and a regret.

My husband and I initially went with them because of the affordable quote and ease at which we seemed to navigate the process with them until it all fell apart.

We had told them that our building in NYC had to have insurance for the movers and for a very specific time to be selected for the elevators to be used because of the size of the apartment building we were in and two days before their scheduled arrival they called to change both the day and the time also adding that they wouldn’t know the exact time they’d be at our apt. After a few incredibly snarky phone calls they recommitted to the date originally planned and a specific time.

Before hand they said it was best they pack all our belongings as it was an international shipment, they were professional packers and as they were packing would make a detailed list of what was in each box.

Let me tell you the list was non existent leading to huge problems with customs months later and it is a scam to get you to pay more. Their idea of packing was putting one metal chair in a giant box with a bunch of paper hence our original square foot estimate went up 2xs more, plus we had to pay for all the extra packing materials. At the same time we were required to get an insurance policy that would cover all our belongings as per usual I assume. We mentioned we had a few pieces of expensive art and a statue which we mentioned in phone calls in emails and our detailed itemized list of belongings and they told us it would all be covered and packed professionally.

Only for all of it to finally arrive months later in Europe and a sculpture was pulled out of a box broken. The packers on this side noted the break took photos and reported it on their end. But Viking refused to acknowledge the incident. As we continued looking into getting it fixed and filing a claim it turns out they sold us an insurance claim that not only doesn’t cover all our art and the sculpture it also didn’t cover our 60inchTV, glass dining table or any of our glassware. What!?????? So we paid for a policy that didn’t cover anything we discussed with them and now they not only won’t acknowledge that they’re faulty packing and our broken sculpture but their complicity in selling us a bogus policy.

Our quote went from 5k to 12k by the time we got our things no joke and every step along the way there were problems and tense conversations with the rude owner and his employees.

They had guaranteed they knew exactly what was required from us to ship our things to Portugal but neglected the fact that even after I asked about it twice we needed specific documentation for customs with detailed descriptions of all items in every box which as you now know wasn’t done.

It’s a year later and we are still fighting with them to get our claim acknowledged.

The company, the price, the snarky rude employees, lack of professionalism and lies leads me to tell you emphatically, DO NOT USE VIKING INTERNATIONAL MOVERS, do your research.

Thank you.

Move size: 1 Bedroom Home Service cost: $11000

I was pretty nervous about my moving situation back to Germany. Because there are a lot of black sheeps when it comes to international moving business, especially in NYC. The moment I met Alex from Viking. I knew I had the right guy. He answered all my questions and it felt like he was available 24/7 there for me. He had to work from home because he was sick with the coronavirus. Even then he gave his best. If I ever have to move something from NYC or the US. Alex will be my man. Thank you very much Alex. Finally, I have to say. The whole team was highly professional. I met the owner of the company, and he knows his business really well.

At the end it was a bit pricey, but you get what you pay for. Thank very much Alex and the whole Viking Team. It was pleasure doing business with you.

Move size: 2 Bedroom Home Service cost: $6887

My family used Viking this summer for our relocation to Warsaw. Pleasantly surprised with how everything turned out since our previous move turned into a disaster. John was a real nice person when I first inquired about the move. Everything was explained in full detail. We were given a pretty fair estimate. After some more shopping around we felt most comfortable with Viking. When moving day arrived their well mannered and professional movers packed our 2 bedroom in Brooklyn. They were very cautious and made sure everything was well packed. There weren't any issues receiving our container overseas. Arrived within expected time. No damage what so ever. Highly recommend.

Move size: 2 Bedroom Home Service cost: $7865

I recently moved to Denmark from USA and needed an international mover. Viking International was the. company that offered a price that I could afford. The people I was talking to where great with responding to questions and made everything easy to understand. The guys who picked up my things were in a great mood, took good care with my things as well as being careful moving things through my home. The company that Viking internation works with in Europe to bring things through customs and bring it to its final destination is also a great company and quick to respond to questions as well. It did take 15 weeks for my things to arrive. But considering what is going on in Europe and post covid it was to be expected and I was pre warned. But all arrived in one piece including all the tech things I shipped as well. I am very happy with the service I received. And I will recommend Viking international to anyone who is looking to make an international move.

Move size: Partial Move Service cost: $2800

The team at Viking International were absolutely incredible and made what could have been a very traumatic experience, a most pleasant one! Amazing professionals who quickly grasp your needs, starting from the initial assessment and paperwork with Amirah, all the way through the team securely packing one’s belongings, this has been an easy, quick, clean and straightforward process. Get the worry and pain of moving out of your way and trust Viking International, these guys are true pros and at the end, you’ll be friends with them. Highly recommend!!

Move size: 1 Bedroom Home Service cost: $10000

Summer is high moving season. We had several offers for moving our household from New Jersey to Vienna, Austria. Time was an important factor.
We asked for a 20’ shipping container to be filled and moved. All offers were similar, prices differed by less $1000.
The decision to stick with Viking International Movers came down to the last minute when things had to move fast.
Viking was in New York, where international moving is common. At the time, it took less than one week for Joe to arrange the in house survey and shipping. The packing of the furniture and household items and the loading of the container was done in one day.
In Vienna we waited patiently in an empty apartment. The local agent, UTL GmbH, contacted us early to prepare the paperwork for the customs clearance. The arrival of the container was announced a week in advance and then delivered on time.
The container left our place in New Jersey on 6/16/2017 and was in Vienna on 8/4/2017.
I witnessed the sealing of the container and the breaking of the seal. The content looked like it had left.
The packing and unpacking crews did a professional job, were very friendly and tolerated and accommodated our personal wishes. All items arrived in good shape. Nothing was damaged or broken, although some boxes looked a little squashed.
Moving is no fun, but against all odds, Viking and UTL made it look easy and a positive experience.

Move size: 4 Bedroom Home Service cost: $7600

I recently hired Viking International to move me and my family from Hoboken to our new home Auckland NZ. We called around a few other companies and got quotes. Viking wasn’t the cheapest or the most expensive - it came in at the middle around $12500 for everything. In the end we chose them for their great customer service reviews. They were professional every step of the way and made sure we had no worries. They delivered the container on time and a crew of 4 was packing the same day. We were very careful watching over them and my wife did some double checking to make sure that the valuables (we have some fine artwork and collectibles) were secure. The big thing for us was making sure that our belongings arrived before we did. I had to start work right away and we couldn’t afford a delay. I’ve read stories on here and other sites about people having to stay in hotels and buy new clothes because their stuff didn’t arrive on time. Viking gave us a delivery window of 2 days and we were happy that it arrived early on the first day. We were late from the airport so my mother-in-law met the agent at our new house. She supervised the move-in and said that everything went smooth. God help Viking if she got mad :) There was no damage other than some clothing got tossed around, but I figure this is to be expected when you ship things half way around the world. All in all we are thrilled. It was an easy move and we’re glad we chose Viking International.

Move size: 4 Bedroom Home Service cost: $12585