Verified Moving Pros LLC

So i am in the middle of a move. I am only now seeing all the 1 start reviews for this company.

I am seeing the same issues on other reviews that we are currently experiencing.

Please do not use this company. They offer no help to situations and from what I can tell they keep operating the same way since most of the negative reviews are exactly what I am experiencing.

So far the movers showed up with to small of a truck for what we were quoted. So that doubled the estimate.

We were told the first month storage was going to be free and that was not noted correctly in the system. We have zero emails since we first paid with instructions on next steps for our move.

Once we learned what our move in date was we called to set up delivery and we have to give a 21 day window. So we will not receive our stuff for 2-3 weeks after our move in date.

We had other quotes of 6-8K for the move from Ohio to Florida without storage. We are now looking at paying close to $15,000.00 total for this move not including storage fees.

We spoke with management and all they could do was "sympathize" for us and make notes in their system about the conversation. Nothing else has been done.

We are currently waiting on instructions on how to pay for our storage but the provider will only take venmo or certified check.

This is beyond shaddy and not how any business should operate.

Moving is stressful enough, its companies like these who make people not want to move ever!!!

Can you tell me how you were able to name your company Verified Moving Pros? Seems like your not a good verified company and you are defiantly not Pros at this.

Every negative comment on here only has "Sorry to hear about you poor experience" normal bull customer service line. Seems to me like you take the money and run. No compensation to the customers who have a terrible experience at all.

If it were different stories on the 1 starts i would be more understanding. But going through the exact same situations everyone else has experienced with your company tells the truth about who you are as a company.

Looking forward to hearing your reply.

You can email me at djkanatzar@gmail.com

Move size: 4 Bedroom Home Service cost: $14000

Horrible moving company. This company writes a contract with you, charges a fortune only to subcontract with trucking companies who have a separate contract. We have been waiting for our furniture for over a month and neither the trucking company nor Verified Moving Pros will give us an ETA on delivery. The same thing happened during pickup. They do not return phone calls, have exceptionally poor follow up, basically deny responsibility for contract terms. Prosperity trucking, the subcontractor, is no better. Basically they overcharge and are then non communicative. Scam.

Move size: 2 Bedroom Home Service cost: $8200

DO NOT USE THIS COMPANY!! IT TOOK THEM THREE WEEKS TO DELIVER MY BELONGINGS!! I didn’t know where my stuff was or if it was safe for 3 weeks! After being told it would be delivered in 1-5 days!! I booked a move through Verified Moving Pros LLC - the sales guy said it would be delivered in 1-5 days. When I get the call about pickup she tells me it can take 1-7 days. Then the movers show up, a DAY LATE, & tell me my stuff will be delivered in 1-10 days & the customer service people are liars who always make promises they can’t keep (at least the driver was honest). They wrap my stuff in blankets & do a good job of loading/unloading it - the ONLY thing I was happy with. I call everyday for delivery information & they keep saying “it’ll be this week” then that changes to “next week” then “in the next 3-5 days” but they won’t ever give me an exact date. I slept on an air mattress in an empty apartment & had to live without my stuff for weeks. DO NOT USE THIS COMPANY! Find a local trustworthy moving company who is actually worth your business! Unprofessional. Terrible communication. They say they’ll call you back, they never do. I had to harass them daily to get any information! Leaving this review on every site I can find to help prevent anyone else from going through what I did!

Move size: 1 Bedroom Home Service cost: $2000

The worst service I faced throughout my life. They hide information during booking where they say it will be delivered in 5 days and thn they take 3 weeks to deliver. Customer service is worst and they don’t even care for their customers. They just have one lady who sits and doesn’t help with anything. Once they have your money they are done. You don’t even care how you are suffering. I asked her to connect with her manager and she hung up on my face. PLEASE SAVE YOUR MONEY AND BOOK SETVICE WHO DONT ASK FOR DEPOSIT.

Move size: 1 Bedroom Home Service cost: $2000

Crap company! First off, they aren’t a real moving company, they are a broker who contracts it out. They contracted a truck too small for the move despite us already telling them we needed a full sized 18 wheeler and lied to us about the process. The person who we set up the move with said “oh yeah, sit back and have a beer and they’ll take care of your move for you.” We called 24hrs out from the pick up date to be told “oh, no you pack everything yourself and anything heavy is an extra $600.” We had to try to box an entire 3 bedroom house in 24hr hours with only 2 people. After calling them to try to fix the truck issue, they basically just said SOL, pay up. “Veteran owned” is more like veteran screwed. With a disabled veteran household trying to make a cross country move, this was nothing short swindling. Don’t make the mistake we did, there are better companies out there.

Move size: 3 Bedroom Home Service cost: $7000