Velocity Moving & Storage

After my extremely disappointing move job with VELOCITY from New York to Texas in which Velocity destroyed my furniture's and lost several boxes of memories.

I wrote to BBB about my experience with Velocity. Velocity responded to BBB claiming they would reimburse me $500.I never received this $500. I contacted the Velocity office several times but the manager Oliver is always out or in a meeting.

DO NOT USE VELOCITY THEY ARE NO GOOD.

ONCE THEY GET YOUR MONEY THERE IS NO ONE TO COMMUNICATE WITH.

THE DOT NEED TO GET INVOLVE.

IF THERE WAS A ZERO RATING THIS WOULD BE MY RATING OF THEM.

Move size: 3 Bedroom Home Service cost: $5752

DO NOT USE MOVING COMPANY VELOCITY/INTERNATIONAL VAN LINES.

From Brooklyn, NY to Frisco, Texas

Most of the my belongings DAMAGED or LOST.

I hired International Van Lines for the move job, total charge would be $5752.01 to be paid in three installments. $1972 paid on May 12th to Gloria Sanabria IVL. On day of pick up June 11th Velocity moving showed up, International Van Line rep never informed me of the Velocity moving company. Velocity movers requested payment which was paid in the amount of $1890 via check. On June 22 delivery at destination Texas arrived the Velocity driver requesting the final payment of $1890.01 which was paid by check. After unloading two beds, base and air chambers destroyed, T V stand and computer desk destroyed. At lease five boxes missing. Their insurance ANTHEM CLAIM MANAGEMENT LLC is offering $210 for my loss. I had to purchased two new beds costing $13600 and TV stand $180.

Move size: 3 Bedroom Home Service cost: $5752

DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCE. Please read all the reviews before you even considering this company. I moved long distance New York to Denver. For this move I choose a highly rated company to pack contents and fully unpack and dispose of trash. My job was then passed on to Velocity after I had given a sizable deposit to the other company who passed the job on. Then the nightmare began. The truck arrived late, I was never informed the they would not meet the date. When I called the said, “didn’t you read the fine print we have 21 days.” Well I gusss 21 days would have been better than 29/30 days without furniture and clothes. So get this, they hire people to unpack and unload from CRAIGSLIST!!!!!!! REALLY CRAIGSLIST!!!!!! So promptly on the first day one of the Craigslist workers robs the cab of the truck, steals the drivers wallet and stashes my custom mattress. Naturally the police had to be called in.

So, almost everything piece of furniture had scratches or was broken, the Chinese medicine cabinet had its hinges ripped off, antique mint condition singer sewing machine is broken and cracked in multiple locations, expensise glass broken, ceramic art broken and a very large porcelain lamp from grandmother shattered and the list goes on.

If you want to hire a top notch cross country moving company don’t even consider this one just look under cross country movers on CRAIGSLIST.

Move size: 4 Bedroom Home Service cost: $18000

Those moves are are professional and relativity inexpensive given their high level of service and top of the line equipment they use for moving. This was my first experience using movers in the NYC area with a full service moving company. I selected Velocity Moving & Storage based on numerous positive reviews I'd seen elsewhere, as well as pricing that was much more competitive than other companies I'd researched. Jennifer was quick to reply to my initial quote request and was always very friendly during our interaction. On moving day, the movers (Carl and his team) arrived promptly and were very friendly and professional. They had the truck loaded fairly quickly, but took care of my furniture and made sure everything was well wrapped and taped (which were included in the price!). Transportation and unloading into my new apartment was also relatively quick. The entire process did take about two hours less than the original estimate (so it even cost me less than planned). Overall, I am extremely satisfied with their work, and will definitely contact them the next time I move.

Service cost: $700

I have to compliment Velocity Moving and Storage. I contacted Velocity on a move and they were amazing!! They were on time, professional and a pleasure to work with. I recommend them for all your moves! They wrapped everything securely including mirrors and were on time delivering my stuff and performed quickly. Everything was in tact and all I can say is that they were amazing and very very reasonably priced. The guys who picked up and delivered were great. It was easy and stress free!! 5 stars!!

Service cost: $1500

Velocity Movers was GREAT.. The company Velocity Moving & Storage is great. My move was a one bedroom apt from 2 flights down to one flight up house. These guys quoted me a price which was half of all the others. The representative told me about all the costs involved and my price and he was actually LOWER than what was quoted!! I was surprised so I tipped well. These guys were quick, efficient, early for the move and good guys.  I have moved from NYC to DC and the move was done and completed in 9 hours from start to finish!

Service cost: $1250