Unified Auto Trans

I don't want to go into detail about how difficult it can be to deal with auto transport agents. My first one was complete misery. Unified was chosen by another agent. Unified moved my car from Cape Cod, MA to Dana Point, CA. They communicated with me on a regular basis. The driver, Mike who picked up my car was nothing but a hard and diligent worker. He called me ahead of time - he was very accurate on his scheduling; totally polite and dependable. The dispatchers Jay and Gin were friendly helpful and again, excellent communication. My car was delivered to me right on time as promised by another cordial driver. I would definitely use them again. Definitely. Don't waste time going through these storytelling agents - go direct. These guys are THE BEST EVER!!

Dorothy H.

Service cost: $1400

Paid to have my car delivered Door to Door from Los Angeles CA to Philadelphia PA. An hour before arrival I was told I had three options!
1. Put my twin babies in a taxi service, travel 8 miles outside of Philadelphia, in 15 degree weather, and pick my car up.
2. Pick my car up from local tow yard and pay storage fees of $200-$500 per day
3. Allow a stranger, their truck driver, to drive my car to me, take "full" responsibility for him and the car in the event of an accident or damage.

The reason given as to why my car could not be delivered to a 20 acre mall parking lot across the street from the address on the contract was "the truck cannot fit into a 20 acre mall parking lot!" despite Target, Home Depot and Mega Supermarket delivery trucks having access to a dedicated truck entrance off a major highway into the mall. Ironically while Unified staff attempted to show me on Google Maps how their truck could not drive into the mall entrance, trucks could be seen in the pictures traveling into the mall or parked in the mall parking lot after making deliveries. The location I was commanded to pick my car up from outside of Philadelphia was a K-MART parking lot "five" times smaller than the 20 acre mall parking lot listed on the contract! (crazy!) It took five hours for this matter to be resolved. Ultimately I was forced to take 100% responsibility for my car and "their" driver.

Taking my babies outside in 15 degree temperatures or being taken advantage of financially by a local tow yard who knows I'm from LA was not worth the car!

Do not utilize this company to ship your car!

Service cost: $825