U.S. Standard Moving & Storage Corp

Do NOT work with them. They are NOT professionals, the guys came in flip flop in a rental truck.

Truck was already poorly packed by someone's stuff and you could ABSOLUTELY not differentiate between my stuff and the other person.

The truck was too small to fit all my stuff and when I asked how they were planning to do, the young guy looked lost and said they would pile things up. If admitted himself that some might get broken on the way.

It was so terrible that I refused to give them my stuff and canceled the move. BEST PART: the two young guys thanked me for not having to take my stuff because they said everything you would have broke and they didn't know how they would have fit all of that in the truck..

Obviously, they are now refusing to reimburse me, not answering anymore emails or phone calls. BE WARE OF THEM.

Move size: 1 Bedroom Home Service cost: $2000

In the last two years I've moved twice and both time I used U.S. Standard Moving & Storage Corp. Above and beyond the joy, I'm enough to take the time to make a review. The price they quote is the price you pay. Not only this but the person who helped me to set up this move was helpful and friendly, they work hard, fast and thoroughly. All team members are good, respectful and comfortable. Use these people frankly while the cost is also little lower than of other companies.

Move size: 1 Bedroom Home Service cost: $1630

WATCH OUT ! They cancelled my move the morning after hey were supposed to arrive, then tried not to refund my deposit after the mover they contracted with, David at +1 (818) 402-3139 Call Me Van Lines, texted me at 8:30pm the night before my scheduled move and said that he wouldn’t come unless I paid him more money for my upright piano. However I had already contracted for that piece and he wanted to be paid directly for it saying “what you paid isn’t enough, I’m not coming unless you pay me more”. This is absolutely illegal and extortion. He then canceled the next day. Customer support was combative and unapologetic, Ashley the customer support Supervisor hung up on me, and even got angry with me. Leanne in their sales department sold me on professional and competent service, and clearly they allow their contracted movers to take advantage of their clients. I’ve filed a complaint and will continue to make sure other people don’t get take advantage of. I was lucky I could find a mover at the last minute, but I’m sure other people face this type of illegal activity.

Move size: 1 Bedroom Home Service cost: $2600

**MOVER BEWARE!! PLEASE READ FOR YOUR SAFETY!! SCAM ALERT!!**

This company is a "BROKER". They will not be the ones moving you. They hire the cheapest company they can find to do the work. That company will hold your items RANSOM… Yes, I said RANSOM, until you pay them triple the original agreed upon amount.

This is a SCAM alert and all of the positive reviews on this site are FAKE!! They are under investigation with the Better Business Bureau. Read at the link listed below.

https://www.bbb.org/us/fl/miami/profile/moving-brokers/us-standard-moving-and-storage-corp-0633-90562591

I just hope that this review is read by everyone who looks at this company, because this is a review that I wish I would have seen before booking this FRAUD of a company.

Please see all pictures of broken and damaged items.

They will not be moving your stuff. They will hire a company to do the work, and that company will SCAM YOU!!

BEWARE – Do not trust anything that Travis Scott (Sales) or Ashley (customer service manager).

Ok, if you read all of that hopefully you will read this… Here is my story.

Travis Scott sold us a $2,600 package that included… Full packing service with 5 people, everything wrapped and labeled, everything staged in the new house, all boxes put in their correct rooms. He said that the movers would be here on the day needed.

Here is what we got… 2 people that didn’t speak any English, didn’t have any boxes or packing materials, did not label anything and did not show up the day of the move! They literally did not show up until 1.5 days later.

They broke my tv, my computer monitor, lots of other stuff not pictured here. This is all AFTER they held my items RANSOM in their truck until I paid them TRIPLE the original cost of $2,600.

I did finally pay them to get my stuff, because they literally looked like they would hurt me and my family if I didn’t. They did everything but pull a knife or a gun.

After I paid them, they just piled everything into the garage as you can see in the picture. To top it off they ran over my mailbox and drove away.

When I called to tell the customer service “manager” Ashley (wouldn’t provide her last name). She told me to sue them and hung up on me. Some customer service, right?

So, I took her advice and I am currently looking to sue for damages and hopefully get some money back, or at least prevent them from doing this to anyone else.

In closing – This is literally the worst company I have ever worked with and I really hope you pick another company to do your upcoming move.

Move size: 2 Bedroom Home Service cost: $6000

Would give zero stars if I could. Nothing they promised happened. Movers doubled the price when they arrived, and of course, wanted cash! Didn’t deliver on time and most all was broken. Claim filed and was awarded $39 for everything broken! And they didn’t even pay that!

DO NOT USE! They are brokers who hire unprofessional movers and their customer service people are rude and hang up on you, IF they answer to begin with.

DO NOT USE! DO NOT USE! DO NOT USE!

Move size: 1 Bedroom Home Service cost: $1596

BEWARE! They are brokers. YOU DON'T KNOW who will show up at your front door. We got Stop and Move LLC. All of their horrendous reviews are TRUE! This shell of a business took cash-only payments via mobile phone by threatening to auction off our items for storage payment, threatened to drive off with our items if we didn't pre-pay and pre-sign the BOL, delivered crushed, broken open boxes and damaged furniture, and did not leave the BOL to file damage claims.

It was US Standard who erroneously authorized an early delivery of our items when we had no house to put it in! Our items are now piled in the middle of a living room. Although after reading other reviews, it sounds like we were lucky to get our items!

US Standard is who we contracted with. They have not helped us with resolving any of the issues. US Standard has a slew of complaints. The good reviews must be because they DID NOT USE Stop and Move LLC, which is run by a thug.

Move size: 1 Bedroom Home Service cost: $3507

From the initial phone call they were very polite because they are sales people. We did a facetime for the inventory.

The final bill for moving was twice the price of the quote. Tried to call them the day the moving company came to load up but it was a Saturday and I had to leave a message. Another moving company showed up picked up the furniture brought it to a warehouse where it sat for a week until another company took the load to the final destination. Save yourself some headache and go with a big company because you will pay the same amount and get your furniture in a timely matter. I had a quote from a big company that would have ended up a little less than we paid and the actually came out and did a inventory but unfortunately we chose the lower price quote.

Move size: 1 Bedroom Home Service cost: $4200

Everything is a lie. Jeffery Thomas lied about move lied to police, said they were hacked and never booked us. They lied a half dozen times about delivery dates. Said they were a moving company and they are brokers who hire the shit cheap movers they can find. It took 3 months to get our stuff delivered and half of the tubs and boxes were crushed and damaged. Some were destroyed and our stuff missing. We had a mattress, dresser, desk, lawn mower and several other pieces missing. 3 tables and several pieces of furniture, 50" plasma tv and new laptop were damaged. Never answer the phone or return calls. Will only give you .60 cents a pound for missing items. Whole move cot $10000.

Move size: 2 Bedroom Home Service cost: $10000