Traslo Service Ltd

Having had a very difficult and time pressing move from Sicily to Germany, I was super impressed by the Traslo Service.

Everyone I talked to was very friendly and helpful throughout the entire process.

I didn't think it possible, but they made the move happen within only a few days after first contact, and for an absolute reasonable price as well.

They also handled my possessions with total care and nothing got damaged during the move.

Again, special thanks to Simone, Letizia, Paul and Marek. You guys were amazing.

Move size: 1 Bedroom Home Service cost: €3000

We moved half of a flat from London to Naples. Perfect service, the staff was super helpful, from when we first approached the company, through the process of putting together all the documents needed (which with Brexit can be complicated) to the very end. All quotes and costs were transparent and our stuff arrived safe and sound. I'd recommend this company over all the others we approached that didn't even take the time to explain what their quote included. A special thanks to Simone and Letizia who went above and beyond for us.

Move size: Partial Move Service cost: £3000

Terrible service. They proved to be unreliable, incredibly disorganized and partially dodgy service. They are NOT a moving company, they work as intermediaries and make a commission out of it: in my case, the job was done by “FRED PHILLIPS” moving company (who are actually quite good). Traslo service team was not able to coordinate pick-up and delivery dates, they voluntarily skipped the parking permit issues (both in London and Milan), they misquantified the cubic meters so I had to top-up money for extra (extra?! They proved the quantification!) stuff.. But the best happened in Milan. I (yes, me) had to rent a van as “shuttle service” because their truck could not fit the road.
Cherry on the top they damaged my bed and another small piece of furniture. The whole thing was a nightmare. I definitively recommend you not to use them – these guys have no clue how a moving should be done.

Service cost: £2900

We recently used Traslo to go from the UK to Spain and can't recommend them highly enough. Throughout the process we were in contact with Paul and his team. We were clear about what the process was. We never waited too long for a response to our questions and we were constantly appraisedof how things were moving along. Paul was super helpful in helping us decide the correct size and what paper work to provide etc.

Ont he day, the driver (Toncho) was brilliant. Although, his English was very limited he was super helpful, patient and calm. He managed to fight his way through the French farmer blockades with the truck holding our contents and by driving the early hours he was able to get through and delivered to us on time.

Move size: 4 Bedroom Home Service cost: £4100

Traslo Service recently arranged my move from the south of France to UK and have exceeded all of my expectations. While moving at extremely short notice and at a time of international crisis with uncertainty around boarder control - Traslo were able to perform when other companies could not. The level of communication I received from Letizia both in the lead up to the move and throughout was above and beyond. I was kept up to date both out of hours and on the weekend. At a time when I needed a professional and reliable service the most Traslo Services really came through for me. I highly recommend them for any removal service and am eternally grateful for Letizia and the support she offered during a stressful time. Our driver Vourchek was a completely charming gentleman who not only arrived on time but was so kind and helpful when unpacking my boxes. Five star service from start to finish.

Move size: 1 Bedroom Home Service cost: £2400

Very poor service, they did an international removal from Italy to the UK.

Most of the furniture got heavily scratched and damaged in the process.

Very bad attitude from one of the delivery crew member as well, who had a clear "can't do" attitude and a real hurry to finish the job at the expense of damaging large furniture while off-loading the lorry and moving through house doors, stairs and when assembling.

The other crew member was much more nice, courteous and helpful although unfortunately I don't recall their names.

All in all a very poor service and definitely not value for money.

I wouldn't recommend nor use again.

Move size: 1 Bedroom Home Service cost: £3000

If you are moving within the EU, these are average 3-star brokers. I can't say "Movers" because they actually don't move anything. They sit at the phone and contract everything out to other companies with whom you as the customer have no control.

But, if you are moving outside the EU, do yourself a big favor and stay away from this company. They are totally unprepared and inexperienced in non-EU countries or anything requiring ocean transport.

Se ti trasferisci all'interno dell'UE, questi sono mediatori a 3 stelle nella media. Non posso dire "Movers" perché in realtà non muovono nulla. Si siedono al telefono e appaltano tutto ad altre società con cui tu come cliente non hai alcun controllo.

Ma se ti trasferisci fuori dall'UE, fatti un grande favore e stai lontano da questa azienda. Sono totalmente impreparati e inesperti nei paesi extra UE o in qualsiasi cosa richieda il trasporto marittimo.

Move size: 3 Bedroom Home Service cost: £14000