Solaris Relocations

DO NOT USE THEM TO MOVE ANY OF YOUR THINGS. While they are communicative and helpful in the lead up to collecting your good and collecting their fees, once their fees are collected, they are not proactive in keeping you updated of shipment details and timetables. In addition, their packing was absolutely terrible: boxes were not marked fragile, glassware etc was packed terribly so had broken goods in most boxes, they lost so many of my items and only managed to located some of them. A lot of my expensive and irreplaceable mid-century furniture was damaged. Worst of all they wash their hands of this and refuse to take ownership of their abhorrent quality of service. Shame on you

Move size: 1 Bedroom Home Service cost: £3000

From the first time I was contacted by Solaris through Cheryl before our shipment left Shanghai, I have been very impressed and satisfied with the experience. Regular communication from Cheryl was so helpful, especially as we were looking for new accommodation in the UK once we arrived, so knowing the flexible storage options was vital. Once we had a plan and time scale the process was really smooth and clear to understand, which is all you can wish for when you have many other things to concern you.

Come the move day, the two guys Dean and Jason, were excellent in their focus to help us, giving some very helpful advice and paying attention to keeping everything safe in the shipment and our new home. We are very grateful to their hard work on the day, how they cleaned up and took away all of the packing materials and accommodated our requests to move a couple items into different rooms after the initial unloading.

All in all a positive experience.

Move size: 4 Bedroom Home Service cost: £15000