Average service price

Get an estimate
$ 565
Local move average
61% less than market avg.
How did we get these costs?

Review summary

Write a Review
5
4
3
2
1
4.0
21 reviews

Your trust is our top concern, so businesses can't pay to alter or remove their reviews.

All reviews

Nat Pad
Dec 16, 2023
Local move within Phoenix, AZ

Unprofessional!

Very unprofessional company. Purchased a Groupon for 2 hours and scheduled a moving time and date. Movers were supposed to arrive from 11 am - 3pm but instead arrived 8:30 pm because they had to finish another job. OK, understandable. Whatever. We had paid a 3rd floor fee but since they were like 6 hours late we decided to use that time to bring most things they were going to move downstairs. They arrived and decided what they put on the moving truck and then when my husband went upstairs they called him to tell him they were “done loading truck, they were not going to take anything else, they were not going to work late on a Saturday” and then hung up! They finished the first job and were 6 hours late to move OUR stuff and still had the audacity to be this rude. We called Monday to speak to a supervisor who took a week to essentially tell is she’s sorry for inconvenience. We send her pics and everything and paid $600 for a crappy, incomplete service. After unpacking items things like dishes and some furniture were damaged. So…no they do not have a “soft touch” when it comes to moving. After reading other reviews it looks like they discriminate you for buying a Groupon and therefore don’t care about giving good service.

Move size: 1 Bedroom Home Service cost: $600

Jessica
Jul 14, 2014
Local move within Arizona

Fast and REALIABLE.

I used this company to move my 4 bedroom home and I have to say it was a very pleasurable experience! We have moved 4 times over the past 20 years and never have had such professional service!
Scott who I spoke with on the phone was very polite and gave me a lot of great tips that made moving day smother. The three men that showed up Mitch, Brandon and Cody were very attentive to details when doing a walk thru, the Forman put stickers on certain items that went to different locations, which I thought was very clever. They putt pads along my backwaters, doors and even protected the floors with some nice red carpets! Right away I knew I was in good hands!
They wrapped all my furniture from top to bottom and packed the truck very quickly. The unload was a little faster paced. They unloaded in half the time. The placed all our furniture exactly in place, they even set up our beds!
Thanks again guys, you did a great job and I will always give Soft Touch a glowing recommendation!!

Service cost: $1800

Official company response

Thank you so much jessica for the wonderful feedback! It was a pleasure moving you and we are looking forward to helping you with your storage unit in December!

Daniel Zupnick
Aug 19, 2014
Local move within Arizona

Outstanding movers at a great price.

I had to do a short move last month, less than a mile, and didn't want to spend a fortune hiring movers.  I quickly figured out that I could save money by renting a U-haul truck and hiring movers separately. I found out about this company on Groupon, but called the owner directly to negotiate a better rate. The whole experiance was great from start to finish. The owner, Scott, showed up on time with a second mover. They were curteous and extremely professional. Scott, was meticulous and went out of his way to take care of all the details. A few of the things that stood out to me: 1) He pulled all of the pegs from the bookcases to make sure they wouldn't get lost. 2) He wrapped a pad around the doorframe to protect my furniture as he carried it out and protect the house from any damage. 3) He carefully wrapped all of my nicer furniture and everything arrived unscratched.  4) The whole move took about 2 hours and 20 minutes and when I went to pay, Scott said he would only charge for the first two hours. I was happy to pay the full rate and paid him for a complete third hour as a tip. I am a real estate agent in Arizona and have heard horrible things about many moving companies. That being said, I would definitely hire Soft Touch Moving and Packing Co. again and have already recommended them to a friend that is moving this weekend.  .

Service cost: $105

Official company response

Id like to thank you very much Dan! It truley means the world to us to read these kind words from you! We strive everyday to meet these expectations for every customer and it really gives us motivation to know you noticed.

Gregg Stultz
Oct 22, 2018
Local move within Arizona

Soft Touch Moving.

I have nothing but high praise for Soft Touch Moving. The first time I used them, they were referred to me by a friend who said they were great. They moved us from a packed four bedroom home into a temporary smaller home and two storage units. I couldn't believe how they got so much furniture and boxes packed tightly (but safely) into storage. The second move with Scott, Jose, and Mario was from the home and the storage units into our new home. They arrived on time and are professional and very friendly. They take care to wrap the furniture, as well as the doorways, to protect them, and in both moves, nothing has ever been damaged in any way. I would highly recommend them to anyone looking for a reliable and extremely professional company!

Move size: 4 Bedroom Home Service cost: $625

Thumbnail photo by Gregg Stultz of Soft Touch Moving Company
Jennifer Danniels
Feb 03, 2015
Local move within Arizona

Good Guys.

My husband and were very fortunate to have the excellent moving skills of Mike,James and Pete when we moved into our new home! The great experience started a few days ago when they called to do a quick pre-move, follow-up. They confirmed our move date and time,whether or not we would need packing help and a few last minute details. We were scheduled to move at 8 a.m. and the team showed up 10 minutes early at 7:50 to start setting up,which is perfect in my book! I was impressed at the lengths the went to wrap and protect our furniture and glass items. All the furniture was wrapped in cloths and plastic before taking it out our apartment. All the movers were professional,polite and very helpful. I highly recomend this company for all your moving and packing needs!!   #TIP They also provide packing materials at a lower rate than home depot or other packing material stores. Boxes,tape and matress bags were all cheaper to buy on move day from the movers.

Service cost: $780

Official company response

Thank you so much for your feedback! We take great pride in our customer service and appreciate your feedback!

Mark
Nov 02, 2014
Local move within Arizona

Shady Company.

Hired this company to help us move..just needed the man power not the trucks.  They changed the time several times.  Apparently since we were upset about the time changing they took it upon themselves to contract out the job to another company without letting us know (they say they tried by calling us but never left a message or anything).  The guys that did come (which we still thought were soft touch moving) were nice and helpful but the day after the move we noticed a dent in the fridge,  When we contacted Soft Touch Moving they then told us they contracted out the job to someone else and they were not responsible.  And the guys that did come out and helped us move say that it was not them it was us that dented the fridge.  1st time EVER using movers and will not use movers again.  Also would not recommend soft touch moving to my worst enemy (even though they didn't move us).  Just an overall shady company.

Service cost: $100

Official company response

We are sorry about your experience with your movers. We always pad and wrap all furniture and appliances at soft touch moving. We hope next time you will give us the chance to do it right.

Nick Lumbard
Nov 08, 2014
Local move within Arizona

"0utstanding Service".

Two "HIGH FIVES" for Soft Touch moving and packing! I found these guys on google and booked with them based on there great reviews. The scheduling was very pleasant especially since we had to change the date twice. They were very flexible and understanding. On the move day four large men showed up on time and got right to work. They were clean, neat and professional from start to finish! The padded walls, rails, doors used protection on my tile and hardwood floors. They wrapped all my furniture, glass, mirrors and numerous pieces of art in thick moving blankets.They moved our washer and dryer and even changed out the dryer cord when it didn't fit at our new home. They had stairs, tight corners and a long walk while all carrying all smilies! I felt at ease the entire time knowing these guys have experience. We have not found any damage and eveything arrived in perfect condition. As we unpack im still finding things like they bagged the pegs for my desk and labled them so it was very easy for me to figure out how to reassemble. They wrapped my items in plastic that I requested for storage at the beginning. They even moved and putt the bed skirt back on our California king that we didn't even notice they did until a few days later. W0W, that alone saved me a hernia from having to move the mattress with my wife! I can't express the respect I have for this crew, they did a fantastic job! Thank you Danny, James, Mike and Steve! "OUTSTANDING SERVICE".

Service cost: $1600

Official company response

Thank you very much Nick! We always love the positive feedback. We strive everyday at meeting everyone's expectations. We hope you have settled in nicely and please don't hesistate to call us in the future.

Thank you
Lisa.

Sharon Lestine
Dec 01, 2014
Local move within Arizona

Packed my house and stored all my belongings.

I called Soft touch moving because I found a deal for 3 hours with 3 movers and a month of storage. I felt very comfortable from the very beginning talking to lisa, she ensured me that the movers would take great care of my belongings. I needed them to pack my 4 bedroom house and store if for a week at their warehouse. The 3 men that came out were very polite and worked very fast blanket wrapping all my firniture. A week later they arrived at my new house on time and ready to unload the truck. I will be calling them in the future if I have to move again! Thank you for all your help from start to finish! These guys are great!

Service cost: $1800

Official company response

Thank you very much for your feedback. The guys had a great time moving you and it was a pleasure helping you! We are looking forward to your next move!

Kelly
Nov 10, 2014
Long-distance move from Arizona to New Mexico

They Touched Me Softly.

I used this company to move my things from Arizona to New Mexico this week and they did a wonderful job! I am considering moving back just for the wondreful experience I had with Soft Touch Moving! They were extremly professional,polite,and well mannored gentlmen who were very down to earth,love there job and it shows! They picked up my furniture and storage unit at 8:00am and were at my front door in NM at 9:00am the next day. They unloaded and placed everything in the exact place I asked including the boxes! Nothing was broken,they wrapped all my glass in pads with tape and even hooked up my water line for my refrigorator! Above and beyond service,couldnt of asked for a better company for the job!

Service cost: $2833

Official company response

We are proud to read your review. We are happy we were able to fit you in at such short notice. We strive everyday to meet everyone's expectations. Enjoy New Mexico!

Thank you
Lisa.

Earl W.
Jul 19, 2015
Long-distance move from Arizona to New Jersey

Amazing Customer Service!

We hired Soft Touch moving to move from Arizona to Jersey City. They were on time and showed great professionalism in every aspect of our move! The scheduling was very easy and the communication was over the top! The men wrapped and padded our furniture loaded and got on the road. They gave me access to there GPS so could actually track there progress until they arrived at my house. They sent me emails with pictures. It was a awesome experience and I would recommend them to anyone moving!

Service cost: $10000

Official company response

We take great pride in our speedy delivery's.Communication is key on a long distance move. Thank you for your feedback!

Not showing 4 filtered reviews.
Last updated on 2023-12-16.

These reviews are the subjective opinions of MyMovingReviews members and not of MyMovingReviews itself.

Company Info

Tempe,Arizona Map
Explore more Arizona movers
See more moving companies in Tempe, AZ

Soft Touch Moving Company has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is 2015 E. 5th st. Suite #11, Tempe, AZ, 85281, but movers usually cover a much larger area.

Company Notes

At Soft Touch Moving & Packing we strive to exceed your expectations every time we make a move all with the lowest prices affordable! Our trained teams of experienced movers will customize our service to your specific needs. We can move anything from special packing of fine china to moving a piano to a fifth floor! If your moving across the street or across the country we are always happy to give you the soft touch experience!

Licenses & Certificates for Soft Touch Moving Company

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the Soft Touch Moving Company license numbers for the government record information:

ICC MC number: not provided

US D.O.T.: not provided

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is Soft Touch Moving Company cost for local moves?

We have calculated an approximate local moving market average price from 115 reviews of people moving within Arizona to be $1441.

From 16 local reviews for Soft Touch Moving Company, we have calculated an average moving cost of $565 for local moves.

This could mean that Soft Touch Moving Company is cheaper with about 61% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Soft Touch Moving Company. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on Soft Touch Moving Company - a professional company located in 2015 E. 5th st. Suite #11, Tempe, AZ, 85281. Discover Tempe, Arizona moving companies.

*MyMovingReviews may not be affiliated with Soft Touch Moving Company and the estimates may be provided from other professional movers in our network.

Do you need help with your upcoming move? Call now (800) 680-6439 (800) 680-6439
Get a free quote and moving consultation. We are available 24/7.
Find Movers
Quote by Phone
Get a Quote
Click to call (800) 680-6439*

*At MyMovingReviews we will connect you with a professional moving company. Please note that we may not be affiliated with Soft Touch Moving Company and you may be speaking with another licensed provider.

Best movers nearby