Ship Your Car Now

From start to receiving my car was a great first time experience with this company, the most important part was working with my Transport Coordinator, Meredith Anazlone, she was outstanding, from the time of first contact to signing of shipping contract. She is very knowledgeable and most of all, very patient, in working with a customer, which is me in this case; Always updates on whereabouts so customer does'nt have to keep track on long distance, needless to say, I am a happy camper and I recommend this company and if you can contact Meredith, you will be a happy camper like me!

Service cost: $2147

We called and talked to several companies about moving my 66 Chevelle. I am sure there are others out there that do a great job also. The purpose of this review is to recognize not only the company but the mover. Shawn Lent was friendly, knowledgeable of my car and easy to work with. My car was in the shop with some engine work being completed. We had to alter our pick up date two times. He never got upset instead he said lets move the pick up date and re-schedule. He was on a long weekend in the middle of this move and he still reached out to us. We paid for the move up front on our credit card. No penalties for the change or additional charges. I would recommend him and his sources for any vehicle move.

The carrier he scheduled is Joel Clark of J/W Auto Inc. This man was so caring about my vehicle. You would have thought the car was his. He kept me advised of his movements and estimated arrival. He actually arrived early, called and ask if I could except the car and if not he would hold it until the next morning. Great Company.

Service cost: $1500

What a nightmare working with CFR Auto Direct!! Took 19 days to get my car from Boston, 7 days past the arrival date promised. The atrocious miscommunication started after contacting Wayne Friedman--a broker from shipyour carnow.com. I was first given a price of $950 to ship my car from Boston to So. Cal from WF. Then he notified me that it'd be $100 more because he thought the car was being picked up in Brooklyn not Boston. He said he'd misread the detailed email I'd sent him. We set a pick up date for either Friday or Saturday before Memorial Day weekend. By Friday I hadn't heard from anyone so I called and was told they didn't pick up on the weekend in Boston as it was CFR'S protocol, instead it'd be picked up on Tuesday after Memorial Day. What? No one told me that (including WF) and it's not what the contract stated. Then the following day, unexpectedly, TWO different drivers called at different times saying they were on the way to pick up the car. Neither knew of one another. I called dispatch and they were confused but said they'd call and cancel driver #2. The first driver picked up the car and left. Driver #2 called again saying he'd arrived. I told him what had happened and he said dispatch had never called him! I called on the day the car was to arrive since I hadn't heard anything and was told it'd be 7 days late! Even though the car had been picked up on Saturday, it wasn't delivered to the train terminal until 4 days later. I blew my stack, I was so frustrated with their lack of communication between dispatch, Wayne Friedman, the truck drivers and me. I complained to WF about these problems and he kept reassuring me that they were the best in the country and the rest of the shipment would go smoothly. I insisted on a $200 discount and CFR would only agree to $100. So when my car was about to arrive in CA I called CFR (please note I was the one who constantly had to call them) stating my car was scheduled to arrive the following day and I would like to be given an estimated time so I could be home. I was told the car would be delivered the following day around 1 pm. Literally 20 minutes later, a truck driver called and said he'd be at my house in 1 hour for the delivery of my car!! What?? He knew nothing about delivery being scheduled for the following day nor ANYTHING ABOUT THE DISCOUNT promised. I told him to call his dispatch before he showed up. So the car was delivered and the $100 discount was given. Unbelievable!! And this is the best company in the country Wayne Friedman?? The $100 discount didn't even come close to compensating me for all of their miscommunication, not to mention all the alternative plans we had to come up with to carry out our daily work responsibilities. I would never do business with them again!!

Service cost: $950

Hi I just bought a 1996 GL1500 Honda Trike (Motorcycle). I needed to find a transport company. The first one I chose did not work out. I got different stories about when my pickup would occur which it never did. I worked over a week with this company and got now where. The person I bought the bike from was really patient with the situation, on the other hand I was not.

I asked the company if the could get me a pickup within the next 24 hours, what can I say after a week, one more day would not hurt, they could not guarantee it.

I had to call another transports company and start all over again, however to my surprise I talked to Kimberly what a difference another transporter makes. Kimberly was very professional and had the contract done in about 15 minutes, just like she stated, wow, I may be on to something. She asked when I would like it picked up I explained to her that I was leaving town on May 25.
I had already burned over a week with the other company.

I asked her what the deposit was she said no charge. She told me after they secure a driver the whole amount would be due. Hmmm do you pay the driver right away, she said we hold the money until you receive your bike and sign off. the contract happened on Wednesday night the pickup was on Friday and I had my bike on Sunday. Now that is service!!

I also spoke with step, who gave me some options like you may want to use a hotshot that is exactly what I did. It cost a little more money but it was worth it. I just want to thank the whole crew at ship your car now, all are very courtesy and professional.

Move size: Partial Move Service cost: $900

We highly recommend working with Ship Your Car Now; and more specifically, with Mark Frater (954.271.0281). We are in San Diego and we're crazy enough to purchase a car from Florida. I reached out to another company on a Saturday, asking them if they can get our new car picked up on the following Saturday (a week later). That company did not provide updates; I had to constantly contact them for an update. By the time the following Saturday rolled around, they still hadn't secured a transporter. Enter Mark Frater from SYCN. My husband requested a quote that Saturday night, and we signed a contract that Sunday, with pick up scheduled for Wednesday. Our car was scheduled for drop off a week later BUT the transporter is a rockstar driver because he got our car to us, in great condition, by Monday!

I hope to never have to transport a car across the country again, let alone a new car. But if we ever have to, we will not hesitate to work with Mark. He was on top of it from beginning to end. He was on the phone with us on a Sunday night at 10pm. We requested pictures of the transport and he got them. The first company I worked with told us about the bid system, and I was trusting that they were getting it done; but a week later and still no transporter booked? We learned from Mark what true service is about when it comes to vehicle transport - he got it done quick, and car was delivered two days ahead of schedule!

I hope this review helped! Best of luck!

Move size: Partial Move Service cost: $1500

Isaac and Ryan were there for any needs or questions I had. Everything went exaqctly like Isaac told me it would and they made sure I was never in the dark. I was worried that things would go like some of the horror stories I've heard about having someone ship your car, but I'm glad that I found ship your car now. There was almost no wait (2 days) from the day I filled out the quote form to when my car was picked up.
Thank you ship your car now, for making this an easy move for me!

Service cost: $875

When I moved from Florida to Arkansas I hired a company to move my car and it was not a good experience. I almost decided to drive when I moved from Arkansas to Washinton, but the thought of driving 2300 miles was not appealing at all. I went online and did actual research this time, instead of seeing who gave me the best deal like last time, and someone on yahoo answers suggested going to transportreviews.com I put in my information on one of those car shipping sites and got a lot of calls. I checked every caller with transport reviews and finally found a good one. Ship Your Car Now made this whole process so easy and fast. Isaac was always there when I called and always had an answer for any question I had. I hope that I don't move again, but if I do I will be using Ship Your Car Now. Ship Your Car Now got my car moved 2300 miles for $1400 and my car arrived in perfect condition! The driver called about 4 hours before getting to me to let me know he was a few hours away, then he called again with a half hour to go. When he got here he unloaded my car and we walked around it together making sure there were no issues, then we shook hands and parted ways.  They also let me but a few things in the trunk of my car that I couldn't fit in the moving truck.

Service cost: $1400

It seems like these reviews vary widely based on what salesperson one is dealing with.DO NOT DO BUSINESS WITH ERIC!He will mislead you and not follow through with the understanding that was created in preliminary conversations.Once I decided to not do business with this company the managers and customer service reps were very helpful in getting me a refund and cutting of business.That said, after I thought all ties were cut ERIC has the nerve to call me back and tell me he has a truck all ready to go AFTER I had explicitly told him I was not working with him.He verbally abused me on the phone and at the finale of our conversation THANKED ME FOR PAYING HIM EVEN THOUGH HE DIDN'T HAVE TO SHIP MY CAR. Again, this was after I spoke with managers and the accounting department to confirm no charges would be sent through.One of the most unprofessional experiences I have ever had with a salesperson. Ended up getting in a yelling match with him when the problem should have just been resolved. If you do wish to use this company, DO NOT DEAL WITH ERIC! Even when our relationship was slightly amicable he made religious comments that made me feel very uncomfortable to begin with. Should have been a red flag. Again, avoid this company and if you do ship with them, DO NOT DO BUSINESS WITH ERIC!

Service cost: $900

We had a good experience with Ship your Car Now. Jody, our salesperson was awesome. He was easy to get in touch with and he was very responsive. He was honest throughout the whole process. He made it clear that they were a broker and did not actually transport the cars. The driver who did transport our cars was a little more difficult; he was hard to reach at times. They did pick up our cars on time, but they were late being delivered by a day. I wasn't super worried about it though because Jody was available the entire time. We feel like we'd definitely use them again.

Service cost: $950