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Paul Coy
Aug 18, 2022
International move from , SG to Dublin, Dublin

Do not use Raffles Relo

Raffles got us to complete work on their behalf in 2018 and have never paid us, despite dozens of emails and requests. Do not use this company.

Move size: 3 Bedroom Home Service cost: $3000

Tracy
Aug 02, 2018
International move from , SG to New York, NY

Terrible Experience - Do not use.

WARNING. DON'T HIRE THEM
At first, the team at Raffles are very professional, helpful and respond to queries very timely. However, as soon as you pay them for their services (before your move mind you) everything changes. They will not return emails or phone calls and even when you identify things they have informed you about incorrectly in print in their email they still ignore you. They damaged some of our goods which is not great but it happens. But how they handle it afterward is extremely unprofessional and they will screw you over without thinking about it twice. They don't know how their insurance policies work. I wish we thought to check reviews before hiring them.

Save yourself a lot of pain and lost money by not hiring this terrible company and trusting them with your valued possessions.

Move size: 4 Bedroom Home Service cost: $12000

Thumbnail photo by Tracy of Raffles Relocation & Mobility Second thumbnail photo by Tracy of Raffles Relocation & Mobility
Miguel
Sep 23, 2018
International move from , SG to , SPA

Damaged and stolen items.

At first contact they are very polite and look professionals.. but the day of the moving was not organised properly (I had to pack with them to reach schedule). Some articles were stolen (electric scooter, PS4, watches) some arrived damaged (chairs, table, wardrobe..). Post service Raffles is un-existent, the insurance was almost as costly as the money we could get for the stolen-Ramadés items.. avoid at any cost!!

Move size: 2 Bedroom Home Service cost: €3200

James Hall
Aug 14, 2019
International move from , SG to , NSW

Warning do not use this company.

This company is extremely unproffessional.

We had a nice guy Richard come out to inspect our belongiongs on 3 occassions to quote and guaranteed he had made extra allowance and at a fixed price of $6000. They turned up a day later then what was the agreed packing day. We agreed that we would be happy to share a container as long as everything arrived in Sydney in 2 months time when we would relocate. On the day of the removal our belongings fitted in a 20ft truck although the quote was for more. Once unpacked at the depot and a month later I was called and said we had more furinture then what they had quoated and would not send unless I paid approx SG $2700 more. They eventually sent after sitting in Singapore after 2.5 months. The refuse to release our furniture without payment. I then spoke to the company in Australia who is holding our furniture and was told nothing was crated as agreed, TV, marble table etc etc! They also did not pass on my details to the Australian company and claimed I had changed my email address. We have been held to ransom, I will be taking legal action!

Move size: 4 Bedroom Home Service cost: $6000

Rachel
Oct 30, 2018
International move from , SG to , UK

Move from Singapore to uk.

Absolutely unprofessional company, charges me extra money for their mistake of packing up an extra bedroom that was specified NOT to pack. Massive lack of communication with staff, even withheld my goods in the uk until their mistake was paid for never ever would I recommend these! They are useless! 4 months later still NO furniture!!

Move size: Partial Move Service cost: $5400

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Raffles Relocation & Mobility has not registered their account and is not actively maintaining their profile.

Their address is 7500A Beach Road, The Plaza #05-319, Singapore, SG, 19959, but movers usually cover a much larger area.

Community testimonials, ratings and consumer reports on Raffles Relocation & Mobility - a professional company located in 7500A Beach Road, The Plaza #05-319, Singapore, SG, 19959. Discover Singapore, Singapore moving companies.

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