On The Move Removals

When I booked this company, I was assured that my job will be the second off the list, so a time between 12 and 2pm was confirmed. They also confirmed that they do not use students and overseas workers, but failed to mention sub-contractors. On the day of the removal 2pm came and I have not heard from these people. I contacted them and was told that they were held up and they will be there by 3pm. No problem. Again 3pm came and I still have not heard from them hence another phone call. The same response was given they are held up and would be there at 5pm. As I had an appointment I arranged for them to arrive at 7pm, guess what, another no show. After much frustration, and with no alternative I agreed to the move at 7am the next day.Day of moving was incident free and I must admit they did work hard and did not stop. The problem came when payment was due. The rates that I was quoted was an hourly rate plus half an hour to and from depot, which I was happy with or I would not have booked them. The hourly rate was right, however, they tried to charge me more for the return to depot. When I questioned this, the man in charge started swearing at me stating that this is the rate. He continued to abuse me until I phoned there head office. They confirmed the rate I was quoted. After confirming the rate and price he continued talking to me with colourful language. I would not recommend using this company whatsoever.

Service cost: $320

I was quite impressed both by the speed of the move and the care the two removalists took in making sure nothing was broken.
They picked my furniture and helped me finish off the last of the packing early on thursday morning and by lunchtime the same day we had everything in the new house and were beginning to settle in, which may not sound impressive but when you consider how much stuff we have accumulated over the years it was a great effort. Even more importantly nothing was broken.
Wouldnt hesitate to recommend these guys to anyone!!

Service cost: $250