Nationwide Transport Services

They are brokers, like most any company you deal with. I’ve shipped many, many cars over the years and understand how the process works. Dealt with Marky on this shipment, lots of promises, no action. When it became obvious after a week that the car needed to be moved, Marky promised that he would work nights and weekends to find a driver. Turns out that he didn’t even raise the offer price on the central dispatch, then wouldn’t answer multiple calls or text messages on a Monday afternoon. After two days of asking for a refund they only gave part of my money back.

Service cost: $1751

It is a bad experience dealing with nationwidetransport services. They donot pick up or deliver the vehicle themselves and it is outsourced to a third party.

Third party picks up the vehicle and if any damages occur at the time of delivery , i believe third party is supposed to pay for damages and nationwidetransport is not responsible for resolving the claim.

There is no checklist walkthrough at the time of delivery of the vehicle.

Driver arrives at the delivery destination and does not know to speak English and asks to sign on his system stating that the vehicle was delivered and claims can be applied lateron.

On reaching the nationwidetransportservices they ask why did you sign if there was damage.

I kept asking how to claim damages at the time of delivery and he did not answer anything and told me to sign to receive the key. So I had to signed it.

Later I received an email stating that I signed on good condition , which is not true.

I had asked the dispatcher about how to claim before signing off , he told the driver will take pictures and later I can claim.

But later on the same dispatcher says "why did you sign BOL if you had damage". I was not walked over any checklist and to receive the keys i was asked to sign.

Worst transportation company to rely on I donot recommend others to use it.

Service cost: $1550

I don't usually write reviews but I just feel it necessary to complement this company all around! I spoke with Kim who was such a pleasure to to talk with & also pleasant to deal with throughout the entire process which these days, is hard to come-by she just made me feel comfortable with shipping my brand new Mercedes across the country! The truck driver James, was very considerate of my very restricted time frame where I'm actually available & and I do & will highly recommend this service with Nationwide Transport Services to anyone needing their cars moved.

Service cost: $900

Roger at nationwide helped me after I got swindled by one but 2 other fraudulent companies. I understood 2 companies were on there way to load my car for over a week and no one ever showed up, after I was contacted by nationwide they even told me the companies that took a deposit from me because they were still looking for drivers!! Roger with Nationwide told me exactly how this industry works and it all made sense to me then, I cancelled with the other 2 companies and nationwide helped me get my deposit back. They first tried to take both deposits one at $100 and the second at $250..

Nationwide provided my credit card company proof of service provided and they refunded the charges just like they said they would.

Reach out to Roger if you need help - thank you very much!!

Service cost: $850

I've worked with at least 5 other car shipping companies and no other has provided what Nationwide does, they are always on the other end of the phone when updates are needed, they only work with noticeably experienced and well-known drivers and to make sure there are no surprises delays or excuses, and none has happened other than good news!

They also provide extra coverage insurance which I've seen work in the rare event of damage, accidents happen but at least they got your back. I suggest using Nationwide Transport Service just as I'll keep working with them.

Service cost: $800

Body damage on 3 out of 4 sides of my car. Then carrier tried to repair my car with BONDO and spray paint! Who does that?? BEWARE! Nationwide has done nothing to help me file a claim or find carriers insurance information. It has been two weeks and I still have no reply from them. Carrier was AB AUTO Trans, Artak Barakezyan DOT # 2023001. Do not let him transport your car! Nationwide has been a huge disappointment!

Car was delivered to me at 7:30pm, but scheduled to deliver at 9:00am. He must have needed some extra time to repair my crashed car. He came with a full trailer, and I was first car that was being unloaded. He unloaded my car, the most filthy car I’ve ever seen, which is what appears to be planned as so I would not see damage. The other cars on trailer were not as dirty but some were definitely very damaged. He pulled my car off trailer and quickly tried to get me to sign. I said I would be inspecting this myself and started walking around drivers side of car. I noticed damage #1 immediately. There was a dime size hole to the bare metal on side of rear panel. The paint is cracked around it and ready to flake. I moved to back of car to find second area of damage, rear end damage had occurred, and he fixed it himself with BONDO and spray paint. Over spray from white spray paint is on my chrome exhaust pipe. When we pushed the damaged area in, BONDO was still wet from not completely drying. There is fresh BONDO left on areas of bumper that weren’t fixed or painted. I moved to front of car to see 3rd area damaged, very deep marks imbedded into bumper. After further examination I was on ground looking under car to see the under carriage had been damaged. Bumper had been ripped off plastic cover and finished portion of bumper is badly damaged with little paint left on it. Needless to say, I didn’t want to pay him and he wouldn’t give me my keys. After two hours, and 4 police officers, he agreed to give me insurance info if I paid him. So I paid him and got my keys. When I went to turn into his insurance the next day, I found out he only had liability insurance and Nationwide has been no help in any of this!! I am left with over $3,000 worth of body damage and still no answers! Click attachment for pictures of damage..

Service cost: $650

I spoke with Eddie L and he assured me after I gave him my credit card information that he would wait to hear from me regarding car pickup before hitting my card for $124 deposit. The very next morning I discover the card had been charged $124 overnight without permission. Feeling took but not wanting a hassle, I was going to still use Nationwide until the car sale fell through later that day and I had no need for a transport co. Now Eddie says tough luck. We will charge back with the credit card co(lots of wasted phone calls and hold times) just because Nationwide wants to see if I will give up on my $124 or make them refund it(lots of companies seem to count on you not wanting to spend the time to fight). Please DO NOT give up your credit card info to Nationwide because once they have it, they will do as they please.

Service cost: $627

I entered into an auto shipping agreement last Dec. With Nationwide Transport Services. My circumstances changed and had to cancel. Ray assured me they could hold on to my deposit and apply it when I was able to ship. So, 5 months later, I was ready. I contacted Ray again. I could not be more pleased with the customer service I received. He responded quickly to every question, making my experience as seamless as possible. I would ship again with Ray anytime the need arises. Thanks Ray!

Service cost: $1100

I had the pleasure of trusting Nationwide Transport to transport my Maserati Ghibli and it was all due to David Jones. He was great at speaking with me over the phone and letting me know he was able to transport my vehicle during the time period I needed. And he was able to do this with a pandemic going on and me having to travel out of state to meet the driver. He gave me a quote for both open and enclosed and assured me he would get me the best price. He was great at communicating with me throughout the process (even answering my calls by greeting me by name) and responded to all of my texts and emails. He found a reputable company with a professional driver to transport my vehicle. He made the entire process easy and stress-free. I have transported vehicles cross-country before and feel David and Nationwide Transport exceeded my expectations. My car was picked up a day early and delivered before the estimated time. I will continue to use David for my future transport needs and highly recommend Nationwide Transport to others. Thank you so much David!!

Service cost: $1000