Modern Movers, Inc

I have worked with moving companies for 20 years in my business and even owned my own moving company for a short time.

Moving is always stressful especially when going from one city to another

In a simultaneous move just after Hurricane Ian.

They sent a professional over to give me an estimate that was fair.

The team that picked up was the same team that delivered 150 miles away.

They were very quick, careful and courteous.

Communication before and after was fantastic!

I highly recommend Modern Movers.

Move size: 2 Bedroom Home Service cost: $3500

Avoid this company at all costs! I hired Modern Movers to move my furniture and boxed goods. They were rough handling the boxes and took items that I told them to leave. But the worst part was their refusal to take responsibility for damage caused by their defective equipment. My goods had to stay in their truck for 4 nights due to the fact that they were too busy to deliver on the day I wanted. They also charged me for storage during that time. This was a local move, and during those 4 nights we had rain and their truck leaked. When my goods were delivered many of the boxes were soaking wet and had collapsed. I immediately called their office and advised them of this fact. When I unpacked the wet boxes I found that many items were broken. I took photos of each broken item as well as the collapsed boxes and filed a claim for $2,500. They sent me a check for $36 stating that since I didn't purchase extra insurance I wasn't entitled to more. Needless to say I wasn't satisfied as the damage was caused by their failure to maintain their equipment, not by insufficient packing. After several months of corresponding back and forth I decided to take them to small claims court. The court process was fairly easy and did not involve me hiring a lawyer. When we got to court I explained the situation to the judge, who seemed to agree with me. The owner of the company tried to say that I used the wrong boxes and that's why they collapsed. The judge stated that water and cardboard do not mix. Then the owner referred to the original contract that I signed. In the small print at the end it states that they have no responsibility for damages caused by almost anything!!! I'm sure this is standard wording of any moving contract, but I believe the company should have a moral obligation to reimburse me since the damage was obviously due to their negligence in not maintaining their equipment. Since I signed the contract, which I did not have a choice on if I wanted my goods moved, the judge ruled against me.

Move size: Partial Move Service cost: $2800

I have been putting writing this off for a year. We had them move us four hours north of Cape Coral, Fl. The 3 gentlemen that packed us up also drove to our new residency to unpack us. Within two days I realized I was missing a container but thought I may have overlooked it so kept unpacking boxes. Takes a while to unpack and put your things away in a new house as we had lived in Cape Coral for 21 years. Slowly I was realizing that I couldn’t find some items, so would write them down in case I had over looked them. Well I hadn’t over looked them----they were gone!!!! The items missing I would not have packed them in the same box so I’m missing 3-4 boxes. I realize that I will probable not remember everything that doesn’t show up, but I have made a list and a couple of items were personal family items. My recommendation if you use this company is to number every box, that way when you get to your new location you’ll know if one is missing, I wish someone would have told me that. Beware, don’t trust them.

Move size: 3 Bedroom Home Service cost: $3745

Our experience could not have been any better with Modern Movers. We read so many reviews and horror stories about moving companies, I absolutely was going to give credit to a company that does it job- so here it is! They were the only company that came out and did an in home estimate (set up 2 others- no showed) and gave us a not to exceed guarantee. They were not the cheapest but were extremely reasonable and the online quotes could not be guaranteed anyways. The driver (Tom) was exactly on time the day they said they would be there and he, Mike, and Juan did an excellent job getting everything wrapped and out of the house quickly and efficiently and were a pleasure to work with. They were wonderful working around us and answered all our questions. We also sent a car and unlike other moving companies it goes right on the truck with our furniture! Another thing we really appreciated is that Tom was with our belongings from the time they loaded to the time that they delivered. Everything arrived right when they said it would and not a thing was broken or damaged (even though we were not the best packers!!)This company was our choice out of the 50 that called and called every single day and we absolutely made the correct choice. We do not have a single complaint about Modern Movers- from their salesman to their office staff to their drivers and movers- all very professional and we will not hesitate to call them for our next big move!

Service cost: $3754

I agree with stefanie, unprofessional ,complaining, mover . The workers were great and worked hard. When furniture arrived , manager of apt bldg in Chgo, saw the truck, but then they left. The mover complained the whole time. Had no tools, he was slovenly, and the boxes were smashed and some hummels were smashed .my hutch was used for an eating space and their stains in the drawers and soo much more!!I reported to the company and said I had photos of all the damages, they said no need.after a long wait I received a check for $12.00 dollars . I am sending it back I feel they need it more than I do..
whatever you do do not use modern movers, they lie , they are not professional. But it takes a catastrophe to teach lessons..
Ps. - they said they could not find the apt building to which I moved to , but they found the bldg,left, and called to ask if they could co
E the next day .

Service cost: $2300

I've had to move often because of work and I have to say out of 12 times that I have hired movers, this was the smoothest experience.  The price was so good that we were able to hire them to help us pack and what a difference that made. We have a 2.5 year old and knew it was going to be challenging to move across the state with a toddler and no family to help.
Modern Movers made the whole experience very stress free. They took care of everything and took such good care of our stuff. They even made it a priority to get all the furniture in my son's room off the truck first and the crib rebuilt so he could take a nap that first morning in the new house. They actually put the boxes in the right rooms as they were marked. In the past I found other movers don't pay attention and you find stuff that belongs down stairs in the dining room has been placed up in your master bedroom. These guys got it right, which cut down on so much of the hassel of unpacking.
They even helped us find some lamps and lightbulbs that were packed away so we wouldn't be left in the dark that first evening. I've never had movers that really cared that you were all settled, before they drove away. I would recommend them to anyone.

Service cost: $2800

Modern Movers..be wary of all the good things you read or are told by them or anyone else. One of the worst experiences I have ever had! I have never used a moving company before (and never will again) and thought it would be less stressful to hire a reputable company to move my things over 1500 miles. On the contrary, I would have been way better off renting a UHaul and doing it myself! They did not inform me of the "delivery stretch" (not getting your belongings for 2 wks!) until two days before they were to show up and load the truck. I never received any calls in regards to my stuff showing up at my new place, I had to keep making all the calls to them, even when they changed the delivery date at the last minute! Then the constant complaining of the delivery driver when he finally showed was totally irritating and his helper was useless. I ended up carrying most of my stuff into my new place myself just so they would leave sooner! The helper even commented on me tipping..really?? Sooo unprofessional! Then to top it all off, several of my boxes were smashed, even ones that had 'fragile' written all over them! It was obvious they did not show any appreciation for my belongings. So, needless to say, several of my dinner plates, serving platter & bowl were all broken. Along with a floor lamp and crystal margarita glass. Then they refused my claim! Even with me forgoing the lamp and glass just so they replaced the dishes (huge matching set that is discontinued). I also provided them pictures of the condition of the boxes, not even an apology came from them..nothing! I feel completely ripped off! So think twice before hiring a company for your big move. You'll save a lot of money and heartache with the do-it-yourself option! And you won't have to wait 2 wks for all your stuff!

Service cost: $2000

Our Modern Movers, John and Eric were so awesome.  They were on time, good listeners, professional and very nice. We were under a great deal of stress because we were moving some of our brother's belongings to an assisted living facility in Ormond Beach, Fl.  approximately 5 hours from where the furniture was picked up in Ft. Myers. Everything was packed so well that I was not concerned about how things were going to arrive.  They packed everything in a few hours and then we were off to Ormond and everything was unloaded and carefully placed where I wanted it.  Many extra requests were made by me when I was not sure where I wanted something.  It was a long day and the apartment in the assisted living facility was a distance from where the truck was able to park.  So John and Eric had a lot of hauling to do without a single grimace or complaint.  Hard workers with a great work ethic.  We would definitely recommend them to anyone who asks. There is no better feeling than being able to trust a company with precious belongings and it started when I made the phone to their office when a wonderful and very caring woman named Jami assured me everything would work out well and she was right. THANK YOU MODERN MOVERS FOR A NON-STRESSED EXPERIENCE.

Service cost: $1985

Our complaints with the  pick up and delivery went relatively smooth. But we did have some damages. And that is what this review pertains to. Three weeks after  we got settled and unpacked we took pictures and made notes of several items that were damaged. We mailed this to Modern Movers with no response from them, we began making telephone calls and after several weeks received a check for one-fifth of the cost to repair items that Modern Movers packed. To be more specific in the damages that Modern Movers had packed was scratches on Steinway piano, new clothes dryer bent/damage on top, wood antique bedroom side table scratched, and glass shelf broken.

Service cost: $5000