Average service price

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$ 4300
Interstate move average
22% less than market avg.
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520 reviews

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Patty Mulvey
Dec 06, 2023
Long-distance move from Plano, TX to Charlotte, NC

Customer service.

Terrible customer service. Furniture not delivered when promised. Was told it would be picked up in Texas and delivered to NC in 5-7 days (“immediate delivery”). Still waiting. Customer service said my furniture is sitting in a warehouse in Texas and cannot tell me when it will be delivered. Will not connect me to a manager.

Move size: 1 Bedroom Home Service cost: $2800

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Official company response

Dear Patty Mulvey,

Thank you for taking the time to share your feedback regarding your recent long-distance move from Plano, TX to Charlotte, NC with Mayzlin Relocation. We sincerely apologize for the inconvenience and frustration you have experienced due to the delay in the delivery of your furniture and the issues encountered with our customer service team.

We understand the importance of delivering your belongings in a timely manner, especially during long-distance moves. As outlined in our policies, the estimated delivery times are based on various factors including the distance of the move. For a distance such as Plano, TX to Charlotte, NC, our typical delivery window is between 1 to 7 business days, starting from the First Available Delivery Date (FADD), which you've indicated as December 4th.

We aim to optimize our delivery schedules by consolidating orders, which allows us to offer more affordable prices to our customers. However, this process can sometimes lead to unexpected delays. We acknowledge that these delays can be challenging, and we are continually working to balance efficiency with affordability.

Regarding your furniture currently being in a warehouse in Texas, we understand your concern and we are committed to resolving this issue promptly. We strive to keep our customers informed and regret that you were not provided with a clear timeframe for your delivery. Please be assured that we are actively working to expedite the delivery of your items.

Additionally, we regret to hear about your unsatisfactory experience with our customer service. We value your feedback as it helps us improve. I will personally ensure that your concerns are forwarded to our management team for review and action.

We truly appreciate your patience in this matter and would like to offer our assistance to make this right. For immediate support and to discuss your specific situation further, please feel free to reach out to our customer service team at (954) 688-7301 or via email at info@mayzlinrelocation.com. We are committed to providing you with the service and support you deserve.

Thank you for choosing Mayzlin Relocation, and we look forward to assisting you further to resolve this matter to your satisfaction.

Kortney Achi
Aug 17, 2022
Long-distance move from Cleveland, OH to Chicago, IL

Unprofessional and Inexperienced Movers

We hired this moving company to help move our family from Cleveland to Illinois and the crew they sent were unprofessional and inexperienced. Most of the items they moved were damaged, or broken. They poorly packed furniture so a lot of our stuff has brown stains on them that came from their dirty truck (couch, beds,pillows,dressers, tv stand). They broke one of our TVs because someone touched the screen while moving it, they damaged the chord on a treadmill that is only 2 years old and refused to move it to the basement so they just left it in the hallway. They left screws out of beds and tables and lied and told us that they were fully assembled. We only found this out because my husband sat on a bed and it slumped. We have a newborn and a two year old so unstable furniture like tables and beds are a hazard and could be very dangerous. Not to mention they also broke my standing desk so it only rises one one side, broke the back of a mirror, couch, almost all of our lampshades and a few lamps. In addition to that they left scrapes and/or wall dents in almost every room they worked in. We have filed a claim and don't expect much to be done, but knowing that they charge a decent price and hired inexperienced staff, the company should address this issue directly and work quickly to remedy this, but after going to them they just redirected me to the Claims Company that has 1.3 stars on Google. I have tried calling this company multiple times and no one answers. Our claim is in process, I will post a review update to see whether or not the company handles these issues with integrity and takes responsibility or conduct themselves poorly knowing that they hired someone ill-equipped for the job.

Move size: 4 Bedroom Home Service cost: $9000

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Thumbnail photo by Kortney Achi of Mayzlin Relocation LLC
Official company response

First, we would like to apologize for any inconvenience the customer has endured during the move. It is never our intention that customers will have a less than satisfying experience.
Since this move was an interstate move it is governed by federal regulations which allows up to 120 days for the processing of the claim. We regret the customer is not satisfied with the services they have received and will offer compensation based on our legal liability through the claims process.
We regret the customer had to sustain such unacceptable behavior. Our company policy provides for disciplinary action when such a complaint is received by a customer. The matter has been addressed by management. We thank you for bringing the matter to our attention as it helps our quality control department avoid such future complaints.
We regret the customer felt the need to post this review and trust they are now able to better understand our position in this matter.

Frank Kshlerin
Apr 26, 2022
Long-distance move from Garden Valley, ID to Deal, NJ

Superb

Max and John were prompt for pick-up, three-mins early and ready to work. They moved me approximately 11-15 miles from my storage to my new home. They moved my furniture quickly, efficiently, and without damage. I love that they didn't waste a minute and powered through with the same energy from start to finish. The pricing was reasonable, and they gave the option of cash or credit card. The communication was responsive and accurate. They say what they would provide, no hidden charges or additional fees after the fact. Highly recommended from my side!

Move size: 2 Bedroom Home Service cost: $3815

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Official company response

Thank you, Frank, for taking your time to share your experience here with us!

Jaelynn Grace Ortiz
Oct 14, 2022
Long-distance move from Brooklyn, NY to Los Angeles, CA

Overcharged by $1899, lost television + other items, Unprofessional

I deeply regret using this service and honestly wish I just sold my stuff. Everything ended up costing $1899 MORE than what I was told.They were supposed to do the inventory call the day before the movers came and they didn't call me until around 8pm when I was seeing an expensive Broadway show. They called me three times and gave me so much anxiety that I ended up leaving the show to go home and they said we could just do the call the next day.

When we did do the call, they said we had several items that weren’t accounted for when I know for a fact I told the person on my initial call about those items since I was at home and looking at every one of them. How could I forget I have a California King bed? I remember the person joking about how big that mattress is but somehow that wasn’t included in my estimate which then dramatically increased the cost. There were also fees for not having the bed wrapped which I wish I would’ve been told in advance so I could’ve gone and bought my own. It ended up being an additional $60 for three mattress covers for the mattress and two twin boards underneath it (Also, why is a mattress cover for a California King and a twin bed the same price when it’s double the size?).

When everything arrived, we realized they never actually put mattress covers on it to begin with and simply wrapped it in a black garbage bag type material that we could’ve wrapped it in ourselves so we paid $60 for covers we never received. Shortly after they arrived and quoted us for the additional steps they had to walk, (apparently every 7 steps after 75 steps, is another $75 added to your bill) we paid, they ended up moving the truck significantly closer but didn’t adjust what we had to pay despite having to walk much less and charging us an additional $586!

There were also two people so one person would bring the furniture to the elevator and the other would walk it from the elevator to our apartment. Individually, neither of the movers were actually walking 75 steps. In addition to all of this, we were told that our stuff would get here within 10-15 days but it’s “often faster than that.” 11 days in, they called us and said our stuff was finally on its way and could take another 5-10 days to arrive. I ended up not having enough of my medication because it didn’t come within the time I was told. On the day they finally brought our stuff, a different company ended up dropping off our things and made me send the money to them. The morning of, they confirmed I’d be paying less than $2k for the final payment over text so I was going to send it through Zelle, but when they got here with the 18 wheeler and told us we had to pay an extra $586 because it wouldn't fit in the parking garage, my partner had to run to the nearest bank to take out the remaining cash since Zelle does not approve payments over $2000. While we waited, the mover aggressively asked me 3 times and then asked my partner as they walked in again "where is my money at?" They also sloppily moved our stuff in and scratched up the walls. They dropped one of our boxes on the ground outside and left it there for a while as they were moving things in. Other boxes looked beat up. They also brought a table that wasn’t ours and unpacked it so we had to tell them to take it back. We were told they would reassemble anything they disassembled, but they didn’t reassemble our TV stand or the bottom of our sofa couch.

We are also missing our WHOLE TELEVISION, one of our outdoor tables, my brand new $175 diploma that I just got from my recent graduation from NYU and a knitted blanket from my dead father. I feel like I got played which is incredibly sad given that I just graduated from college and had to drop $5859.04 on a one bedroom move from Brooklyn to Los Angeles when I was initially quoted $3960.04. I understand a quote being off by maybe $500, but $1899??? I’ll eat the $75 fee for the elevator both times but after that? We had a binding estimate! DO NOT CHOOSE THEM.

Move size: 1 Bedroom Home Service cost: $5859

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Thumbnail photo by Jaelynn Grace Ortiz of Mayzlin Relocation LLC Second thumbnail photo by Jaelynn Grace Ortiz of Mayzlin Relocation LLC
Official company response

First, we would like to apologize for any inconvenience the customer has endured during the move. It is never our intention that customers will have a less-than-satisfying experience.

A “Binding” estimate is an estimate which is binding on both the customers and the carriers whether based on cubic feet or weight. Both the customer and the carrier agree that for the services described in the estimate, the charges will be as disclosed. Binding estimates if based on weight do not require a weight ticket and will not change according to the weight of the shipment regardless of the result of the weighing. The only way to change a binding estimate is to write a revised binding estimate that automatically cancels out any previously given binding estimate. For example, if the original service order changes and more items and/or more services are requested to be shipped or performed by the movers, then a new Revised Binding Estimate must be issued to include the new charges resulting from the added items and services. The revising of an estimate must be due to a change of order which results in a change of charges. Weighing shipments and adjustment of charges accordingly is only an option with a non-binding estimate.

- A Stairs charge applies when the walk up from the ground floor to the residence door is more than one flight of stairs or 75 steps. This charge is applicable per our operating tariff and is meant to cover for the cost of the extra labor associated with having to carry the goods upstairs resulting in excessive number of hours required to complete the delivery or pick up of goods. That is an additional charge detailed in the original estimate provided at the beginning of the move.

- We have up to 21 business days to attempt the delivery of the shipment. We will not guarantee a date for delivery unless a dedicated truck was requested and paid for. We must take into consideration road conditions, weather, and mechanical issues that can affect truck routes. Everything that was agreed upon is in writing and it is the customer’s responsibility to verify all their needs are included in the original estimate.

If customers DO NOT accept the new charges they have the following 3 options: Cancel the move – the customers can decide to cancel the move and no additional charges will be imposed other than to pay for the services already rendered. Keep Original Estimate – customers can decide to only ship the original items list (or the equivalent weight/space) and utilize the services originally ordered for no additional charge. Accept the Revised Estimate – customers can accept the newly revised estimate listing the additional items and services now requested and complete the move.

We regret the customer found it necessary to file a complaint, but trust that the above explanation enables them to better understand our position in this matter.

David Lovelace
Jan 21, 2023
Long-distance move from York, PA to Hockessin, DE

Worse experience

Mayzlin Relocation promised only professional movers, careful handling of our possessions, on time service. None of it was true. Every piece of furniture we own was damaged and some antique pieces were destroyed. Lack of personal even with hired day laborers, who they claimed never to use, meant truck was not loaded in allotted time. We had to trespass early in the morning the next day to finish loading. Unloading was a two day process with mattress left on the floor after first day so we had a place to sleep. Total lack of communication with us the customer. When there was communication, what was stated never turned out to be what happened. Trying to file a claim is a joke in fact insulting. The entire process is a sham. We have moved several times as a clergy family and this was absolutely the WORST. I recommend if considering Mayzlin Relocation run away as fast as you can. Very disappointing and angry at how we have been treated.

Move size: 4 Bedroom Home Service cost: $9376

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Thumbnail photo by David Lovelace of Mayzlin Relocation LLC Second thumbnail photo by David Lovelace of Mayzlin Relocation LLC
Official company response

First, we would like to apologize for any inconvenience the customer has endured during the move. It is never our intention that customers will have a less than satisfying experience.
We understand that the delivery time can be very stressful and chaotic. However, when the movers are rushing to bring furniture and boxes into residence, they still need the customer to sign the documents which is when the control is given back to the customer. At that point, the customer can require the movers to help identify items by their stickers, and count the boxes. It may not be the easiest task to complete notatting all damaged items and that is why the customer has 9 months to file a claim, but that does give the customer the opportunity to check main items and count items to verify the quantity and notate missing items. Damages can later be documented by supporting pictures. At all times, if mover refuse to allow the surveying of the items at delivery their behavior must be immediately reported to main office even if by leaving a message after hours.
Since this move was an interstate move it is governed by federal regulations which allows up to 120 days for the processing of the claim. We regret the customer is not satisfied with the services they have received. The customer was offered compensation based on our legal liability of 60 cents per pound per article through the claims process.
The customer was referred to our claims service provider CSI to file a proper claim as required by the law. The customer was sent login information on 09/28/2022 to file a claim online. The claim login information sent to the customer allows filing a claim for loss, damage, delay, overcharge, and complaint. All the above can and must be compensated through the claims process as required by federal regulations.The claim was received and compensation was offered based on our legal liability of 60 cents per pound per article and within the time frame allowed by law. 
We regret the customer had to sustain such unacceptable behavior of our foreman and/or crew. Our company policy provides for disciplinary action when such a complaint is received by a customer. The matter has been addressed by management. We thank you for bringing the matter to our attention as it helps our quality control department avoid such future complaints.
For further assistance with filing claims the customer may contact CSI directly at 772-742-5246 or via email at claims@CSIPros.org. Please provide Claim ID 1000-2367 when contacting CSI.

Beth Mcmillan
Aug 25, 2023
Long-distance move from Birmingham, AL to New York, NY

Do not use!

WORST experience in my 24 years of being an interior designer. DO NOT USE! Sent 7 men to pick up and only 2 to unload. I ended up unloading with them. Disaster! They were 3 hours late, furniture dirty (which means stored in a warehouse) and there is no customer service, literally! They do not deliver when expected and left all the boxes… said it was my trash now.

Move size: 3 Bedroom Home Service cost: $8000

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Thumbnail photo by Beth Mcmillan of Mayzlin Relocation LLC Second thumbnail photo by Beth Mcmillan of Mayzlin Relocation LLC
Official company response

We would like to apologize for any inconvenience that the customer may have experienced. It is never our intention for our customers to be less than satisfied with our services. Regarding the delay at delivery we require that customers are available an entire day for the arrival of the truck as its time of arrival is dependent on many elements such as road, weather and mechanical conditions which are beyond our control. Your complaint regarding the crew amount at delivery has been addressed by management. We thank you for bringing the matter to our attention as it helps our quality control department avoid such future complaints. The customer was referred to our claims service provider CSI to file a proper claim as required by the law. The customer was sent login information on 08/28/2023  to file a claim online. Up to date no claim has been received. We require that pictures showing the damages claimed as well as full view showing the entire item will be provided as support to your claim so that the adjusters can determine our legal liability. Please be sure to provide all required support directly to CSI for the proper investigation of your claim. Once the claim is received it will be analyzed in the order it was received and compensation will be offered based on our legal liability and within the time frame allowed by law. For further assistance with filing claims you may contact CSI directly at 772-742-5246 or online at Claims@CSIPros.org  We regret the customer felt the need to post this review and trust they are now able to better understand our position in this matter.

Samuel Sampson
Apr 27, 2022
Long-distance move from Florence, AZ to Little Elm, TX

Well done

The three movers arrived ten minutes early and started working immediately. There were no breaks, no pauses, and no cell phone usage. These guys worked nonstop for four hours, and their prices were very reasonable. They were incredibly accommodating, very respectful, and compliant with the mask-wearing. They didn't break anything, placed. 100% recommended from my side!

Move size: 2 Bedroom Home Service cost: $5037

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Official company response

Thank you for this incredible review! Thank you for choosing us for your move!

Nestor Botsford
Apr 27, 2022
Long-distance move from Danbury, NH to Virginia Beach, VA

Excellent Movers

Our move took longer than we originally anticipated, but that had to do with how much stuff we had and did not reflect the movers. I've never hired professional movers before, so I was very anxious about the entire process. Thankfully they took great care of us and our stuff! Watching these guys work was impressive! We were mesmerized seeing how they wrapped our furniture so quickly and efficiently. We even bought them sandwiches since our move went past lunchtime.

Move size: 2 Bedroom Home Service cost: $4587

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Official company response

Thank you so much for this amazing feedback! We strive to provide a great service! Thank you for choosing Mayzlin Relocation.

William Lesch
Apr 15, 2022
Long-distance move from Tacoma, WA to Dry Fork, VA

Relax mover

The communication was excellent, the team made a move easy, and if you are good about labeling things, your unpacking experience will be great. We hired them to pack up about half our house because of time constraints, and they did fabulous work. If you have them pack your stuff, it can be a lot of boxes because they're considerate to protect your things, so it's not as efficient as you may have done yourself.

Move size: 2 Bedroom Home Service cost: $4985

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Official company response

Thank you for your trust! We are always here for you!

Reilly Hudson
Apr 05, 2022
Long-distance move from Grand Isle, ME to Las Vegas, NV

All did well

Imagine that moving day arrives, and it is pouring down rain. Water everywhere, streets flooded, rain streaming down the umbrella. I chose to continue with the move in the driving rain. Ben’s team was professional, gracious, and respectful of all of my belongings. They covered everything that needed it with furniture blankets, protecting my things from the rain. I recommend Mayzlin Relocation and Ben’s team without hesitation.

Move size: 2 Bedroom Home Service cost: $3357

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Official company response

Thank you! We are so happy to hear such positive feedback about our team and our service! Thank you for choosing Mayzlin Relocation!

Not showing 176 filtered reviews.
Last updated on 2023-12-08.

These reviews are the subjective opinions of MyMovingReviews members and not of MyMovingReviews itself.

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Mayzlin Relocation LLC has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is 6000 Fairview Road St 1200, Charlotte, NC, 28210, but movers usually cover a much larger area.

Company Notes

Mayzlin Relocation LLC is a 5 star rated direct carrier with its own trucks and crews.

Since our founding, we’ve served numerous clients throughout the United States. Great service begins and ends with experienced and friendly professionals, which is why we put so much consideration into selecting only the best to join our team. 

We service the whole country out of North Carolina, South Carolina, Texas, Arkansas, Louisiana,  Oklahoma, Maryland, West Virginia and Virginia, Georgia.

Licenses & Certificates for Mayzlin Relocation LLC

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the Mayzlin Relocation LLC license numbers for the government record information:

ICC MC number: not provided

US D.O.T.: 3182355
(US Department of Transportation number)

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is Mayzlin Relocation LLC cost for interstate moves?

From 28936 reviews of people moving long ditance, we concluded that the market average costs are around $5518 when moving long-distance.

For Mayzlin Relocation LLC , we estimate that their average long-distance moving costs will be around $4300, based on 416 long distance moving reviews.

This could mean that long-distance moving services costs of Mayzlin Relocation LLC for moving between states is cheaper with about 22% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Mayzlin Relocation LLC . Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

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