International Movers Network Inc

I cannot fathom how much it sucks to move anywhere let alone half way across the country these guys are full service and do it ALL. From the sorting to the packing these guys handle your things with the utmost care and offer a friendly service as well. You can tell they actually enjoy their job, always a plus. If you're ever looking for a full service moving company that does it all. They offer shipping by freight or flight and for the price it is definitely worth it. This is a sure fire way not to find yourself on the floor stressing over where anything should go or struggling with taping boxes correctly. Also if you've ever packed up all your things and moved to another you will know it's time consuming. So thank you International Movers Network Inc, I owe you one.

Move size: 1 Bedroom Home Service cost: $350

I relocatted from Illinois, USA to Sydney, Australia and IMN moved my goods. There was about $6000 worth of damage and 6months later the insurance company (Custard Insurance Adjusters) want to pay $500 for the damage!
IMN has not helped with the claim at all, even though they were meant to be the only point of contact for the move.
Instead I have had to deal with 4 different companies for the move and insurance claim.
Stay away from this company!

Move size: 4+ Bedroom Home Service cost: $13011

Dear John, Sasha and Evelyn,
We would like too thank you so much for your help to transport my household belongings from Texas to Prague, Czech Republic. In the ]beginning I was hesitated to choose your company since there are few negative comments on YELP website. I told Sasha (who is my first contact person at IMN) about that. Then John promptly called me back and explained about those negative comments and insured me that IMN is a good transport company and will try to do their best to support the clients. This quick response from IMN manager impressed me and it does show that you do care about your clients. The other thing that made me choose your company is the way that you follow up with me who is your client. I did not have experience with shipping before. When I had questions about packing or etc , .both Sasha and John would respond to my questions very fast which helped me lots. I am very happy that I made a right decision to choose IMN for shipping my household things. A container arrived at my place in Texas on time.The driver is very nice and very polite. The shipping company in Czech Republic is also very good and very efficient. They contacted us about the arrival of our container and informed us what they needed for paper work, customs and etc. My household things in the container arrived to Czech Republic in a very good shape and on the expected date without any problem. The driver of the contaner is also very nice and very polite. We are very happy and very pleased with both international movers network company and the company in Czech Republic. We would recommend your company for people who want to ship their belongings abroad from the US.We would rate your company five stars for our shipping.
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Thank you again for your great service.
Best Regards
Sunee.

Move size: 3 Bedroom Home Service cost: $4190

Dear John and IMN Team,

I'm sorry about the delay in giving you feedback. I was very happy with International Movers Network and how the move went. The team that came to pack our things did a thorough and careful job and were very pleasant. Everything was well packed and shifted very little during the long journey. It arrived without any breakages.

The delivery was on time as arranged and the movers were good.

Thanks very much,

Tom Duguid

Move size: 3 Bedroom Home Service cost: $9500

I used the service to move from Atlanta to France, I provided them with a full list of my goods including my electric piano. On the packing day, they refused to take my electric piano, because they said it wasn't on the list and that it needs special packaging and that I had to pay more for it, by the end they charged me more than discussed. Then my shipment arrived 3 weeks later than the due date, with missing boxes. When I emailed the New York office where I signed the contract, they said that they had nothing to do with it and that I needed to contact the Netherland service. After receiving my shipment 2 months ago I am still in the process of trying to find my missing boxes. They don't reply to emails.

I do not recommend their service.

I hope my feedback is helpful.

Move size: 2 Bedroom Home Service cost: $5900

The ONLY positive thing I can say about International Movers Network is that they are CHEAP—but you get what you pay for.

I had numerous conversations with IMN prior to my move indicating that I intended to move a valuable painting which was a precious family heirloom. They offered to move it for me in a custom-built crate for an extra $300. I agreed and provided precise measurements. On moving day, they showed up WITHOUT the crate, and when I called their manager he insisted that it would be built in the warehouse which he said was “how they always do it.” Put on the spot like that, at the last minute, days before my departure, I did not know what else to do but agree.

Months later when my shipment arrived and I removed the painting from the crate, there was a LARGE PUNCTURE through the center of the painting that only could have occurred prior to it being put inside the crate. I immediately called IMN and they were “very sorry” but offered to do absolutely nothing about it, insisting that I speak with the insurer. It was at this point, to my distress, that I realized that I had never seen a copy of the policy I had purchased. I demanded that they send me a copy, which they did, and it was ONLY THEN that I read that the policy DID NOT COVER FINE ART! Now, I fully realize that I should have requested to read the policy before purchasing it, but at the time, exhausted and overwhelmed with the details of moving myself and my family abroad, I had trusted IMN to convey the necessary information. They did not.

I followed up with numerous emails to them to complain about the lack of information and transparency, hoping that they would at least attempt to make it right by offering to refund some portion of what I paid them. Instead, each time they responded by INVALIDATING and CONTRADICTING each and every thing I had to say (just as they appear to do in response to negative reviews). In fact, IMN repeatedly insinuated that it was MY fault for purchasing the wrong insurance, which they claimed to have explained in detail to me. They did not (in fact, when questioned, the agent who “explained” it to me was unable to articulate the basic differences between the two policies they sell). Given we had had NUMEROUS conversations about the painting—which was (WAS!) far and away my most valuable possession—you would think that they would have had the good sense and decency to recommend a policy that would cover damage to paintings! They did not.

When you are in the middle of a stressful move, particularly an international move, your time and energy are spread extremely thin. You need a moving company that you can trust not only to protect your valued belongings, but also to care about YOU, take the time to understand your needs, and go the extra mile to meet them. It’s worth paying a little extra for the privilege.

Ultimately, the money I saved by going with IMN has cost me dearly. I regret each and every day my choice to hire them.

Move size: 2 Bedroom Home Service cost: $3200

Avoid these movers, the cost of our shipment was inflated almost 3x the quoted price.

When we initially contracted these movers we were told basic disassembly would be included in the move. However many of the items taken were not disassembled leaving them bulkier. Many boxes were also packed with empty space in them where more stuff could have fitted inside.

When we were told our total volume it was 3x what the volume was when we moved previously. We have bought some new items but not 3x the amount of stuff. When we questioned them about this they simply said "you have more items listed". But our previous company would list - Bed where as these movers list all the parts of your bed creating more items.

Our experience has been that they will do whatever they can to inflate the price and then be extremely unreasonable and uncommunicative in resolving the matter.

In the end we were forced to contact another more reliable shipping company to collect the goods from them.

Move size: 3 Bedroom Home Service cost: $6500

Hi John

Thank you for your help and for letting us know .

I would like to add ...

Your team have been excellent, professional and courteous , especially Vanity who is delightful.

This has been an horrific year and having Jacks belongings home means everything to us and having to deal with it all has been overwhelming and confusing.

You’ve all been so helpful

So thank you .

Kind Regards

Mary

Move size: Partial Move Service cost: $2241