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$ 1039
Local move average
56% less than market avg.
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Review summary

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4.7
31 reviews

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Kelly Silloway
Nov 14, 2023
Local move from Rochester, NY to New York, NY

All around great movers!

I have used Interior Moving Services a few times over the years. Every time that I have hired them, my experience has been exceptional. The office employees and the moving crew leaves nothing to be desired. They are all very friendly and knowledgeable. My most recent move was long distance and everything was delivered in a timely manner and no damages whatsoever. I will most certainly use them again!

Move size: 2 Bedroom Home Service cost: $1560

Thumbnail photo by Kelly Silloway of Interior Moving Services Inc
Official company response

We were happy to assist you with your move, Kelly. Thank you for the wonderful review and your repeat business. We hope to see you again in the future!

Maryellen Fenlon
Aug 28, 2019
Local move from Rochester, NY to Webster, NY

Devastating Move.

On July 10, 2019 we hired this company to move us from a lifetime home of 59 years. When the first truck came with 3 movers, they said due to our many totes and large items(9 ft mirror) which I made them aware of before, they persuaded us to get another truck with two more men. After 13 hours ( in which we opened our fridge full of cold drinks and offered subs) we were presented with a bill which was much higher than we thought roughly $2800. We questioned it and agreed we would call the office in the morning. Within 5 minutes two movers walked through our house and into our backyard to say they made a mistake and lowered the bill by hundreds. The next morning the owner called and said it was a mistake. I did request a receipt for the third amount that was quoted to me,in which I have never received one to this day. That was the first issue I found very unprofessional. After that we were upstairs in the new house stepping on post earrings everywhere. This triggered us to immediately look where my priceless heirloom of my mothers ring and also a single diamond were. They were kept in my husbands shirt in a bag in two spring jewelry boxes. The shirt was hanging in a closet up front and the boxes were there but empty. I immediately called the company and they told me they would cooperate with the police. I was sick over this. Then other items were in disarray and our mirror had two big pieces of wood broken off. I called and alerted them to this and stated the second truck did not come at the same time to our new house and where did they go? Was it possible they went through our belongings? After calling again I sent pictures to the owner on scuffs of paint, and the mirror. I have the texts from July 30. After two reviews I have been told my husband and me must of had miscommunication because he signed the paper that said they were not liable for jewelry and everything was delivered in good condition. Sadly after 13 hours it was too dark and we were exhausted to see all this mess that was delivered. But the ring took all our attention and mental anguish over this move. The owner did offer us $300 “in good faith” to us for a difficult move providing we did not give any bad reviews. Of course we did not agree to that, what I lost in the move was priceless to me and devastating. And well over $2000 for just my moms ring. The single diamond was $5000. My reviews were replied by the manager of being completely false and is illegal. His comments were completely false on us reporting the damages. I called left messages, was told the owner was on vacation, but did discuss and send pictures well before a month. So I believe he and the owner have some miscommunication issues. The investigator handling our case has said all 5 movers refuse to talk to them. One answered his phone and when the officer said his name with the Rochester Police he hung up on him. It seems when you sign a paper, this business is protected. So BE AWARE this has been devastating. The mental anguish of reading such “non responsible comments is sickening. I find it very difficult if the five movers whom he said were professionals, not one is able to respond to the authorities. They also called us after leaving two times to find out what my husband tipped them. One of them was not telling the truth on the amount that was given to them. So he wasn’t even being honest with his own coworkers. Pretty sad.

Move size: 4+ Bedroom Home Service cost: $2300

Thumbnail photo by Maryellen Fenlon of Interior Moving Services Inc
Official company response

Mrs. Fenlon,

The movers that were sent to your home are certainly not thieves and have many years of service with the company. There is no proof whatsoever that any employees of Interior Moving Services were involved in theft of property from you. Furthermore, a liability waiver was signed by your husband releasing Interior Moving Services from liability of any loss or misplaced jewelry, coins or cash. This waiver, signed by your husband, also specified that you would transport any such items.

Any additional insurance was declined and was confirmed with a signature. All items were received in good condition and this fact was also confirmed with a signature.
No mention of any damages that allegedly occurred during the move were noted on the contract before it was signed and we were not made aware of them until long after the move was completed.

In good faith, you were offered a $300 credit to repair the mirror. This credit was offered to you even though no additional insurance was purchased and is well above the $.030/pound per article of insurance you opted for.

Sincerely,

Interior Moving Services.

Melinda And Steven Pilott
May 12, 2022
Local move within Rochester, NY

Moving washer and dryer from one home to another

Charles and Hakeem were great. Besides moving the washer and dryer from one house to another they removed two dryers and a washer from the basement of the final destination. It was a tight squeeze getting the appliances in and out of the basements and they were patient and willing to help work out a solution. We were lucky to get two great guys for the job.

Move size: Partial Move Service cost: $268

Official company response

We were happy to assist you with your move. Thank you for your business and the wonderful review!

Laurie Unger
Jul 14, 2021
Local move from Hilton, NY to Spencerport, NY

Wonderful Movers!

Hire this company, you won’t regret it! After having a not so great experience with movers in the past, the service that was recently provided for me by Interior Moving was very refreshing. The three men that moved me were punctual, professional, and very friendly. They all moved quickly but were very careful with my antique furniture. In the end, nothing was damaged or broken. I already recommended them to my sister that is moving next month. Thanks again, Lester!

Move size: 3 Bedroom Home Service cost: $1152

Thumbnail photo by Laurie Unger of Interior Moving Services Inc
Official company response

Thank you for your business and the positive feedback on your move with us. We really appreciate it and hope you will keep us in mind if you ever require our services in the future. Enjoy your new home!

Beth Christman
Mar 01, 2023
Local move from Spencerport, NY to North Chili, NY

Simply The Best

I have used Interior Moving Services twice in the past 6 years. The crew that was sent to my home was very professional and kind. They put all of my belongings in the rooms that I wanted them in and even helped assemble my furniture! I will definitely use them again the next time I am in need of their services.

Move size: 2 Bedroom Home Service cost: $970

Official company response

Beth,
We greatly appreciate your business and the wonderful review. Thank you for being a repeat customer. Enjoy your new home!

Sally Larabie
May 09, 2019
Local move within New York

Very Friendly and Knowledgeable.

I relocate often, so I have used many moving companies in the past, good and bad. I scheduled a move with Interior Moving Services for a move across NewYork state. I was very impressed with all of the employees, from the office staff to the movers. They were extremely knowledgeable and addressed all of my questions and concerns. I wanted to make sure that my belongings were insured and that they were a licensed moving company registered with the NYSDOT. They did, in fact provide me with their DOT number. The move was completed ahead of schedule and without any damages. I couldn’t be more happy and will recommend them to anyone that is in need of a moving company.

Move size: 2 Bedroom Home Service cost: $1850

Official company response

Sally,

Thank you for your great review! We appreciate your business and hope you will use us again.

Michelle Corbani
May 13, 2019
Long-distance move from Rochester, NY to Phoenix, AZ

Thiefs!

DO NOT USE THIS COMPANY!!
First let me point out they DO NOT do background checks on their employees! I hired this company to simply load my items from my 3 bedroom home into my own moving van. I had asked them many times to use the moving pads and wrap (I supplied) so my furniture would not be damaged. To my surprise when I went to unload the truck they didn't do any of that so EVERY piece of furniture was damaged!! The worst part of the entire experience, was that their movers are THIEFS!! They went through my things and stole my wedding ring, a bunch of jewelry, and other expensive items. THEY WENT THROUGH OUR CLOSED ITEMS!! I called the company IMMEDIATELY as I had noticed this as soon as they left, I went to put my jewelry on that was hidden and found it missing, so there is NO mistake that it was the movers that stole my items. I filed a police report, contacted the owner and they assured me they would investigate and help me! THEY DIDN'T DO ANYTHING!! I filed against their insurance and it has almost been a year and NOTHING!! There are so many moving companies out there that actually do a great job and care, unfortunately NOT THIS ONE!! Please do yourself a favor and DO NOT USE THEM!!

Move size: 3 Bedroom Home Service cost: $400

Official company response

Michelle,

We are deeply sorry for your negative experience with Interior Moving Services. As a family owned company, we make every attempt to completely satisfy our customers.

When you stated that we did nothing, that is completely false. As soon as we were made aware of your situation, we filed a claim with our insurance company that very day. We have been in contact with our insurance company multiple times every month since then, just following up on your claim. We are doing as much as can be expected from any company or individual.
Unfortunately, the time it takes to settle a claim such as yours is beyond our control. The claim is still in the process of being completed because there was an extensive investigation. I contacted our insurance company again today. They advised me that your claim is in the final stages.

When you stated that we don’t conduct background checks on our employees, that is also false. I can assure you, we perform background checks on every employee. Even though nothing was ever proven to have happened, the employees in question were immediately terminated and no longer work for Interior Moving Services.

Posting false information about a company online is considered defamation. We hope you will seriously reconsider your false statements.

We have attempted to contact you at the phone number that you provided. Please call our office at 585-288-8000 so we can further discuss your claim.

Beverly Calkins
May 14, 2019
Local move within New York

Professional Movers.

I called 2 other local moving companies before choosing Interior Moving Services. I chose Interior Moving because of their excellent reputation and longevity in the moving industry. They also provided me with their DOT number, so I knew that they are conducting their business legally. Their employees in the office were very pleasant to speak with and the movers that arrived at my home were professional and polite. They were especially careful with my recently purchased furniture, which I really appreciated. They finished the move and everything was delivered without a scratch. I was thoroughly impressed and will definitely hire them again.

Move size: 3 Bedroom Home Service cost: $860

Official company response

Beverly,

Thank you very much for your business! We appreciate your review and hope you use us again in the future.

Sue Tristan
Jun 11, 2019
Local move from Henrietta, NY to Penfield, NY

Excellent Customer Service.

This is the third time that I used Interior Moving Services in the past 25 years. Every move of mine was a home of 3 or 4 bedrooms and the moves were completed with no issues. They were completed on time and with no damages to my belongings or home. The office staff is very polite and professional, as well as the movers. I’m hoping that I won’t be moving again, but if I do, I will definitely use them.

Move size: 3 Bedroom Home Service cost: $1584

Official company response

Sue,

Thank you for choosing Interior Moving Services to complete your move. We greatly appreciate your business and your great review!

Jan Sommer
Aug 30, 2019
Local move within Rochester, NY

Professional in every way!

I hired Interior Moving Services to move my large 4 bedroom home across the city. They aren’t the least expensive moving company in the area, but they aren’t the most expensive either. I chose them strictly based on their reputation. I lived in the home for over 40 years so I accumulated a lot of belongings, some very valuable. The company sent 4 men, all very professional and personable to complete the move. I couldn’t have been happier with the outcome! They finished ahead of schedule and without any damage to my home, furniture, etc. I plan on telling everyone I know to use them if they are in need of a mover.

Move size: 4 Bedroom Home Service cost: $1852

Official company response

Jan,

Thank you very much for your business and the wonderful review! Please keep us in mind if you ever require our services in the future.

Not showing 3 filtered reviews.
Last updated on 2024-02-07.

These reviews are the subjective opinions of MyMovingReviews members and not of MyMovingReviews itself.

Company Info

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Interior Moving Services Inc has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is 157 LaGrange Avenue, Rochester, NY, 14613, but movers usually cover a much larger area.

Company Notes

Established in 1992. Interior Moving Services Inc. is the Rochester area's largest locally owned, independent full service moving and storage company, providing moving services 7 days a week. We can accommodate local and long-distance moves, residential and commercial moves, apartment moving, loading & unloading of trucks or storage containers, junk removal, and senior relocation. We specialize in piano moving and spa/hot tub moving along with offering climate-controlled storage.

Licenses & Certificates for Interior Moving Services Inc

To legitimately operate within the State of New York, Interior Moving Services Inc is required to have a valid New York State Department of Transportation license (NYDOT). If they perform interstate moves, they are also required to be registered with the FMCSA.

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the Interior Moving Services Inc license numbers for the government record information:

ICC MC number: 600823
(Interstate Commerce Commission Motor Carrier number)

US D.O.T.: 1498819
(US Department of Transportation number)

Local State License: NYS DOT 32014
New York State Department of Transportation. To verify the license, contact NYDOT at (800) 786-5368, or e-mail at nymoving@dot.state.ny.us

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is Interior Moving Services Inc cost for local moves?

We have calculated an approximate local moving market average price from 216 reviews of people moving within New York to be $2362.

From 25 local reviews for Interior Moving Services Inc, we have calculated an average moving cost of $1039 for local moves.

This could mean that Interior Moving Services Inc is cheaper with about 56% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Interior Moving Services Inc. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on Interior Moving Services Inc - a professional company located in 157 LaGrange Avenue, Rochester, NY, 14613. Discover Rochester, New York moving companies.

*MyMovingReviews may not be affiliated with Interior Moving Services Inc and the estimates may be provided from other professional movers in our network.

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