Hawaiian Moving Pros

The whole moving team from start to finish was great. I never had any issues with getting in contact with anyone. Chris & Richard always kept me in the loop with my belongings & car. The movers when picking up made sure everything was barcoded and accounted for. I had A LOT! When the item were delivered, all boxes were in pretty good condition & accounted for. All movers in both ends were quick and efficient with loading and unloading. Only one thing broke but that was most likely because I didn't package it properly. Everything was even delivered 2 weeks earlier than what I was quoted which was amazing! The move got a little pricy with the costs of shipment and tips for all movers, but it was worth it when I received all my boxes. Make sure to tip your movers when they pick up and deliver! If I ever move again, I will for sure be hiring Hawaii Moving Pros for my next move inter-island or back to the main land.Mahalo!

Move size: Studio Service cost: $6000

Chris Edward and Sophia what a pleasure to work with you thank you for always getting back to me and helping me through this process you answered all my questions and you walked me through the whole process and it was flawless. There were a few times I couldn't get a hold of anybody but Sophia always came through and got back to me no matter who I was trying to contact with some questions.

Thank you Sophia for walking me through the whole process you alerted me to when the moving crew would come to the house and take everything and you also alerted me to when everything would arrive to where I was moving to. You checked on me every step of the way thank you. when

the movers arrived at the house they were kind professional and thorough during the whole process which was pretty quick considering all the things they had to move.

At my destination in Hilo Hawaii the movers were kind professional and thorough. They were quick and thorough as they moved everything into its designated place in the house. Thank you again it was a pleasure working with you I will recommend you to anybody.

Move size: 3 Bedroom Home Service cost: $6000

I chose Hawaii Moving Pros because they were the only company to keep in touch with me when I was researching and comparing prices. Mo was my agent, and he was very thorough when figuring out the volume of my move to give me a quote. Daniel kept in touch with me after that and made sure everything was going smoothly. If I had a concern, he addressed it right away. My belongings arrived ahead of schedule and in great shape. The crew that delivered them was very professional and friendly. I interviewed several companies and they all had about the same price. I went with the company that I felt would deliver the best communication and customer service during and after the move.

Move size: Partial Move Service cost: $6908

We hired hawaii moving pros because they cold called us since we were getting quotes for moving to Hawaii. They offered which seemed a reasonable price since they would be doing the moving. Nevermind the pricing but the professionalism that was shown was absolutely egregious. One of the movers got into a fight with my neighbor after hitting my neighbors balcony with the truck. If you crash into someone's property you don't go fighting with thar person. The professional thing would have been to apologize and offer to fix it. It turned into a screaming match where the police were called, and the movers decided to pack up and leave with part of my items. They refused to move us because they got into a fight with my neighbor, after the mover antagonized her. We had to scramble to come to a resolution and had to make many calls to get the move done. No one cared about us, the movers claimed they were scared for their safety but really they didn't want to finish the job. It was super stressful they put me in a bad situation with my apartments and my neighbor then had the audacity to take our stuff and leave with no receipt of it! And to top it off no one will return our phone calls to speak to us about the situation.

Move size: 2 Bedroom Home Service cost: $4600

Outstanding communication with this moving company and its workers. The initial crew provided terrific help and service in wrapping and boxing the contents of a 3-bedroom house (TVs, furniture, tools, etc.). The delivery to California went without a hitch, with only one small item broken in the process (perhaps due to my poor packing). Extremely satisfied with HMP and will be using their services again as I have one more shipment to be made from Hawaii to California.

Move size: 3 Bedroom Home Service cost: $8000

The customer service people were great, but they could do nothing about the poor handling of my furniture in transit, which wasn't discovered until landing in Hawaii. They made me feel confident that all would go well so I did not buy insurance. Two 20+ year accent chairs were damaged, one un-repairable. They are not replaceable. Two pineapple lamps crushed on the top due to improper handling. The damage to the chairs indicates they were probably dropped as the foot was sheared off. Very disappointing. Not worth filing a claim for 60 cents/pound. I would not recommend this company.

Move size: Partial Move Service cost: $3645