Gulf Coast Vanlines

I moved from FL to SC and decided to move into storage until my house was ready. Unfortunately, the storage locker was not opened and the movers refused to unload the truck until I got the unit open. Then quickly unloaded & counted instead of marking the inventory. Left before completing. Many things broken, and my love seat damaged. I didn't even receive 2 boxes. Put in my claim & 6 months later given $44 to settle. What a joke. Hoping I can get this behind me. I'm hoping this is my last move.

Move size: 2 Bedroom Home Service cost: $2000

My fiance and I hired this company to move from Orlando, FL to San Francisco, CA.  We shopped around for movers and they had a good price and what seemed like a decent reputation (saw a few bad reviews but not too many).  So the problems first started after we gave them an address to ship to after they had picked up our things.  It took us 2 weeks to get them to ship our stuff.  So after living on an air mattress for almost 2 weeks, our stuff finally arrived.  We were missing 15-20 items from our shipment.  We called the movers daily to figure this out but they did not figure out anything.  We did a bunch of leg work and figured out ourselves that they had hired a contracter to do the move once our things arrived in California.  They never told us they would be doing this.  So we got ahold of the truck driver who came from Florida and the moving company out here and tracked down our things.  They delivered them after another 2 weeks in which they kept putting it off every day.  Once they completed the second delivery, 2 items were still missing.  We again are having to track down things and find where our last items are.  They are very large and it appears they have been stolen.  Gulf Coast has done NOTHING to help us find where our missing things were in both cases so we have filed complaints and are looking for legal action to resolve our issues.  This was such an awful experience.  If they had made an honest mistake and worked to figure it out, I would not have been so upset.  However, not only does it not seem like an honest mistake, they have dodged our calls, lied to us (we asked to talk to the business owner and were told we weren't allowed to.  We finally got him on the phone and he told us not only were we allowed to contact him, he had an extension we could reach him at that the staff would not tell us about), and have not sought to help correct THEIR mistakes.  Whatever you do, please hire another company and do not get stuck dealing with them and their shady/bad business practices.  You can find my complaints also on the BBB for Florida and through protectyourmove.gov.

Service cost: $4000

I chose this company because they worked with my budget and offered a reasonable delivery window, yet when the movers arrived this morning I was give a 9 day delivery window! I was told to call the office, which I did, no answer. When I tell him the office doesn't answer he tells me, the office doesn't open until 10 and offers no solution. Yet he was somehow able to call the "office" 20 minutes earlier to recalculate my move due to extra boxes..well why did you tell me to call the (closed)office? Of course I had to cancel and am left scrambling to rent a truck and hire a couple of laborers to load and unload. Beats twirling my fingers for 9 days!

Service cost: $1000

By far our best experience moving ever! The guys were fantastic and very professional at all times. The search for a mover was a nightmare until I spoke with Jason at Gulf Coast Vanlines. He was very patient and seemed detailed about what to expect during my move. After speaking with so many cold and disconnected movers, I knew I had finally found someone that actually understood me and what I wanted from this move. To be certain, I let my wife (who is merciless with customer service people) take a swing at them before signing up, and to my amazement she too gave them a thumbs up. The rest was a breeze. The movers did an awesome job. Very friendly and attentive to us and the furniture. The cost arrive at what was quoted and we added a few more things that we didn´t mind paying a little extra for. We had 5500 square foot of items in 2 locations, and these guys worked their butts off Everything arrived in good shape, including my wife´s grandmothers Hardman (piano) which we were most concerned with. All was fine. Thank you guys for your care and professionalism. We will always remember this move as being our best so far. And we will recommend you to anyone.

Service cost: $6800

After reading some reviews decided to go with Gulf Coast. I was moving into a storage unit, so I could access some of my items. When I arrived at the storage unit it had not been unlocked. It was Sunday & had difficulty getting someone to come unlock it. The movers would not unload the truck until I got it unlocked and then hurriedly threw items into the unit not even fitting everything in before they left. They did not check off the inventory, so not sure I received everything & everyday remember items missing. I have not heard anything about my claim. Totes smashed and things broken. My couch fabric torn and items dirty. Can't get this out of my mind. Horrible experience.

Service cost: $2100

I would definitely recommend Gulf Coast Van Lines to all of my family, friends, or anyone for that matter.Not only did I get a fair price for moving my three bedroom home from Florida to Georgia, they also included all the packing and materials in the price as well. They were promt in arrival and were very efficient in the full pack service, wrapping everything with care and disassembling all my beds and reassembling upon delivery. Delivery was prompt and none of my items were damaged.They were also able to help me with the transport of my wifes vehicle.I would like to thank Gulf Coast Van Lines for the great service from all of their employees.

Service cost: $3700

These movers are the best! one of the managers came to my house and gave me an estimate for the move. He was very thorough and explained how they would pack all of my items and protect them from damage. I must say the estimate I was given was what I paid- and all well worth it!   The crew showed up on time and ready to work. They were very efficient yet took care of all of my things. Everything was wrapped and packed perfectly. delivery was done on time and The whole move was a pleasant experience!! I would definitely recommend and use Gulf Coast vanlines again!

Service cost: $5650

My experience with Gulf Coast Van Lines was terrific!  The salesperson Jason Halloway gave me a feeling of complete assurance that my furniture will be picked up and delivered on time.  He even made alternate plans when inclement weather postponed my first move.  There were no hidden surprises or charges and this is extremely rare for moving companies.  My items were delivered hours early and the movers took extreme care to ensure that each item was placed where I needed them to be.  We were also impressed with their efficiency combined with professional attire.  I will definitely use GCV for future moves and I am recommending this company to all my friends and family.

Service cost: $800