Fly Movers

I wrote a review about a week ago. My experience up to that point was such that I gave Fly Movers a rating of 1 only because 0 was not option. Workers damaged much of my furniture and most of my jewelry is missing.

As if deceptive business practices/strong arm tactics and arriving to pack and load a day and a half late, holding my furniture hostage until I paid them twice what they quoted, arriving to unload 4 hours later than originally promised (after 6 pm instead of 2pm), unloading in the dark until 11:00 pm, asking to come back early next morning to finish and not showing up then till almost 10:00am, dragging my furniture across an asphalt driveway, gouging the walls of my new home, scratching the new floors, breaking tables, lamps, collectables are all not enough - I now discover (after finally being able to unpack everything (boxes were mislabeled so it took twice as long) that most of my jewelry is missing and so are my most prized family photos and wedding photo album along with assorted other household items.

Ivan Page the owner offerred me $500.00 credit and refuses to provide me with weight ticket (which was supposedly basis for double charging me and I have requested 3 times. Twice has refused to answer my question as to whether his workers undergo a background and credit check before he hires them and is threatening to " do everything to protect the company" when I told him that I was going to go to the media and the police. Make sure to check out lowest rating from other customers on Google reviews before you are tempted to sign with this company because you are given a low moving estimate up front (which they will increase when they actually have your furniture captive on their trucks). You will see that there are numerous reviews that all show a pattern of blatant disregard for the customer. They say that they only use "experienced" movers who do this every day. One of my movers did not even know what a leaf for a dining room table was. I have already contacted the Federal Motor Carriers Safety Administration to complain. I would suggest that anyone who has had a similar experience with this company to do the same. Also read the Better Business Bureau reviews for Fly Movers. Even though they say on their truck (I have photos) that they are members, they are not. I wish that I had checked there, too. I might have saved myself from a week(and counting)of major stress, frustration and aggravation. BEWARE, BEWARE, BEWARE!

Move size: 2 Bedroom Home Service cost: $16000

If I could give zero stars, I would.

Tried to shop local and give business to this company to move a simple 1 bedroom apartment less than 10minutes between locations. Quoted appropriately and excited for the move.

Day of, 2 guys show up as expected and instead of getting to work, fought with us for 45 minutes that instead of the 3 hours we were quotes based on the list of belongings it would actually take 6 hours.

Not even 1/2 our belongings made it onto the truck for the first trip and the team refuses to complete the job.

Now, not only is my move not complete but the office and representative handling the move aren't answering the phone and have reported they will be charging us for the extra time and resources any way.

Absolutely a disgrace of a company.

Move size: 3 Bedroom Home Service cost: $6800

I have had the worst nightmare before when I moved across the state lines, however, with Fly Movers they took moving to a whole new level. It did not matter if it was an email or call they would answer with care and concern and this made me feel like part of a team. They showed up on a moving day with packing materials and packed everything according to rooms. One thing I was scared is how they would handle my piano, I have never seen people who understand the attachment that people have on their prized possessions. They packed it in cushioned boxes and delicately rolled it to the moving truck. We were afraid of an increase in prices because of the specialty item but we later found out that their non-binding estimate was not far from the total cost charged. Cheers fellas. Littele bit delay with delivery so only 4 stars.

Move size: 3 Bedroom Home Service cost: $6300

The full-service move was worth the money, effort and time and in my opinion if you are looking to move anytime consider a full-service move. They handled all our items like their own and treated the kids with care and empathy that really touched me because we were moving to a different state and the kids were a little scared of the new environment. There was no damage to any item and their quote was fair and precisely what they said it would be. The customer support team were professional and courteous and tackled every query I asked when requesting a quote. Having worked in the customer service industry for a decade now I know a high-quality service when I get it. They employ very respectful and professional movers who show up on time and are ready to listen to you. They secured our shipment before moving out. I must state that they have state of the art moving equipment I did not see any dent or scratch on my car because they used straps to lock it on the truck. I am happy to have worked with such a great team. I would highly recommend them.

Move size: 3 Bedroom Home Service cost: $4600

Out-of-state moves are usually a nightmare. You're adding long-distance travel to an already complicated process. Fly Movers made it as painless as possible. My belongings ranged from the huge to the delicate, and everything was handled appropriately. Our quote was absolutely accurate, all service was delivered on time, and they were pleasant and easy to work with. In short, I was dreading my moving experience, but, in the end, I had nothing to worry about. Look no further for a great out-of-state moving service.

Move size: 2 Bedroom Home Service cost: $4600