EZ Moving and Storage

We hired EZ Moving for a local move in Michigan. Similar to other reviews, the price was underestimated in order to win the job and we had to fight for them to even finish. The owner didn't provide enough movers or trucks and was ready to leave many items behind. The owner is refusing to take our calls at this point in response to a claim we provided due to missing items, scratched floors, and damaged goods.

There are absolutely better moving companies out there, do not hire this one.

Move size: 4 Bedroom Home Service cost: $4424

 
We found EZ Moving and Storage on-line and regret we chose them.
 
The owner came out for an estimate. He said the time would be around 8 hours and 15 minutes ($907) for "the worst scenario". However, it turned out they used 11 hours and cost us $1180 (30% more than the estimate)! Not sure if the estimate was way too off or the actually work took longer than it should be.
 
We called the office to communicate with them about our frustrating experience, the office assistant said she would talk to her manager and respond to us that afternoon about the final payment. However, the office manager never got back to us until we called them three days later. That woman was extremely rude. Without listening to our complaint, she said she had done investigation (investigation without even contacting the customer?!) and their people did not do any wrong and 30% difference from the estimate was still “close”. She even said we owed them a late fee (we had been waiting for them to give us the final amount!) which she would “waive” for us. She threatened if we did not pay immediately, she would send the case to a collectible specialist and it would go to our credit report. We requested to talk to the owner. She yelled in the phone "I AM THE BOSS!" We never had the chance to communicate with the owner because all the communications with him had to go through the office and apparently the office blocked our message. The owner simply disappeared after the estimation. While we were naively waiting for the owner to contact us, we received a letter from a collect specialist. The office manager acted way faster reporting her customer than responding to them.
 
Would never use this company again!
 .

Service cost: $1180

Where do I start? First let me say when searching for good movers in Rochester Hills MI and you want quality with an afffordable price, EZ Moving & Storage has it. We needed to move from our home have these movers move us to our new home in Clarkston. They sent us 4 talented movers with 2 huge moving trucks and moved our whole home in just 2 days! WOW! Five stars from us! Nothing bad happened and we even bought them a chicken dinner and pizza! Good job guys! When we move again (hopefully not to soon - lol) we will be calling these movers to relocate us again! TW .

Service cost: $4750

EZ Moving and Storage was contracted to move our 1 1/2 rooms of our home (16.6 miles from their HQ) across town approx 5 miles.
The day of, the driver was late. Called to say he'd be later than expected. When asked what time he responded he didn't know. Told us to call their office.
Called their office, spoke to "Rob". Told us that was normal and to sit tight. 
After 2 hours, no driver, no movers. We called to cancel and they told us they were keeping our deposit, no refunds even though they were late and never moved us.
Thankfully Visa disputed the charge and is getting our money back. 
NEVER WORK WITH THIS PLACE!

Service cost: $196

I want to take a moment of time to comment about this moving company in Michigan named EZ Moving and Storage.
 The reperesentatives were some of the most professional people I have dealt with yet. From the estimator Greg to dealing with Debbie, I was very impressed with the level of care they put into our relocation.
Kuddos to the professional movers they sent to our home in Bloomfield Hills Michigan as well. They took extreme care with my artwork and some of my other priceless items. I moved here to my new home in Chicago Il and everything went great.
They only exception was that the movers arrived a lttile later than we expected (weather perhaps) but all in all the whole move went great and nothing else bad was worth noting here.
If you need a mover in Michigan, call EZ Moving company.
Thank you again!
=)
Betty Johnson.

Service cost: $2700

We moved from NYC to Michigan using a POD-type service where our belongings were delivered from New York to a warehouse near the airport in Romulus. We hired EZ Moving & Storage to pick up our things at the airport and bring them into our apartment 30 miles away. Total time: 2.5 hours. Final cost: $415. They sure got it done in less time than it would have taken me and my husband to do it ourselves. They provided their own truck, which was included in the cost. It's also nice that after 1 or 2 hours, the hourly rate is prorated by the quarter hour. The two movers did a great job and kept us informed that they were running late because of traffic on I-94, which was fine because we were stuck in the same traffic! Nothing was damaged in the move. Overall, they did a great job compared to some awful experiences I've had with other companies I've hired in the past (which are quite a few, as I average one move every 1-2 years).

Service cost: $415

I wish there more stars to fill in! I had nothing but perfect service from start to finish, from Daniel in sales to Uzi delivering my cargo. I will definitely recommend them, in fact, I already shared my perfect experience for the perfect service provided by EZ Movers with a whole bunch of people, and here I am to continue to broadcast my utmost satisfaction, I will definitely use them again if I ever make another move!
Thank you, EX Movers, for making this a stress-free move! Maria Garcia moved from Memphis to Los Angeles, 11/1/2012.

Service cost: $2900

They guys were great, worked hard and were professional and they didn't even take a break so I bought them lunch, I felt bad because they worked do hard to ensure my saticefaction. It was easy to let them be, do their thing, they're the professionals they didn't need micromanaging meanwhile I was preparing other things int he apartment. I hired EZ two years ago when I went from a house to an apartment and was super happy with service so I hired them again. Again, I am super happy and pleased with service. I even referred them to my real estate agent and loan officer for other clients needeing movers.

Service cost: $500