Diehard Movers Denver

I booked a moved with Die Hard Movers, talked to Joshua Slusher, who said he was the owner. He would confirm my booking as soon as I paid a $318.00 deposit and he immediately sent me a cash request on CashApp in that amount. He called me minutes later to make sure i received it and that I paid it right away to guaranty my move goes on the schedule. I paid it right then and there on the CashApp. But moving day came, just 6 days later. And no call, no show, no movers. 18 calls i placed to Joshua’s number that morning and no answer. Many many calls and days later he finally answered, said something about a mistake and promised he would refund my deposit by the end of the day. It didnt happen. I called and called and finally again - another promise to refund the deposit by the end of the day. Still hasn’t happened. That was all nearly 3 weeks ago. No returned messages. No returned texts. No returned requests for refund on the CashApp. And no returned deposit. Beware of someone who does business this way. Don’t let it happen to you. I would be happy to refer you to the mover who rushed over with a crew same day as Die Hard’s no show, and helped us make our move happen. I will call that mover again and again. But I will not be calling Die Hard Mover ever again.

Move size: 2 Bedroom Home Service cost: $318

Did not show up on time (did not receive updates, lied about 2 hour delay, stated they were in traffic)

Workers were taking 20 minutes in between coming up and down the stairs. This was addressed with supervisor and he stated he would talk to them to resolve this issue. He yelled at the top of his lungs and disturbed neighbors. Even after that, I did not see the workers more than 4 times per hour moving stuff from our apartment. 

Since they were taking so long we asked them to take what  they had already loaded in the truck and the big things only. My pregnant wife and I are having to move everything left. 

I had to help the supervisor move the large items as the workers were not in the apartment for about 30 minutes. He clearly did not know how to wrap furniture. While supervisor was trying to pack heavy items. I helped him move as he was attempting to handle items that were too heavy for one person, in an attempt to avoid breaking our belongings

Their packing was very sloppy and did not serve the purpose of protecting our property. 

Supervisor constantly yelling at his workers (“talked to them”) extremely loud at old and new apartment. At new apartment we were reported to office because of the yelling and them hitting the  walls when moving things up the stairs. 

Supervisor by the name of Ruben (Phone number: 720.682.5814) appeared and smelled like he had been consuming alcohol throughout the job. Noticeable alcohol smell from his breathe. 

Movers broke our couch ($300 value) and our desk ($150 value). 

Two valuable and non-replaceable medium boxes were lost in the move. One of them containing at least 5 large handmade quilts ($1000 minimum value).

Movers left trash in front of apartment for which we were reprimanded by landlord. Three large bags of trash and half of the broken desk were left on the street. 

The price we were given at the end of the move was no more than $300. In fact, supervisor estimated $256 after all the discounts and adjustments for broken furniture and horrible service. In other words, we were quoted a TOTAL price of less than $300. Supervisor Ruben assured us we would not pay more than the initial deposit. He reiterated that he had talked to his superior and they had agreed to compensate for the negative experience we had. 

We have been charged close to $447 in addition to the deposit. Not what we were told we would have to pay. 

Ruben, the supervisor, showed us on his phone that we were signing for $256. Documents show a different amount. Signatures on the document were also time stamped at a time that they were not at our location.

When we attempted to get compensation for all this, they sent us to their “adjuster” and told us it could take up to 120 days. One hundred and twenty days later and adjuster stated they could not proceed with investigation. They referred us to DieHard movers once again. It is now 1/22/2020 and we have yet to hear from this company regarding compensation or update on the case of any kind. The move happened at the end of October 2019.

Move size: 1 Bedroom Home Service cost: $800

Diehard Movers is a company that I would highly recommend for any moving service. I can proudly say that they are the best moving company, and thankful for them. I had some stuff that need to some moving about a year ago, I searched for any good company around the area. I found these guys and called them. They came over and did their work. They are really hardworking and really careful when carrying stuff. They are also friendly as well. As for their service, it was really impressive. I had no problems from them and noted them if ever I need more moving in the future. You will definitely get the best results for your money with them as your movers.  .

Service cost: $200

Diehard Movers Denver kicked [EDIT]! At my new apartment, the elevator was busted but it didn't matter to them. In fact, they are more than willing to take multiple trips up and down 4 flights of stairs carrying boxes and furniture that I thought wouldn't have fit. The movers were courteous, professional and friendly. They even went to extreme lengths just to help me with my move. I have tipped them well and even bought pizza for them but I really wished I could have given them more.   Never have imagined having such wonderful service given to me. Thank you Diehard Movers Denver. .

Service cost: $250

If you are planning to move and are looking for a moving company that would provide you with a good moving experience and make sure will not pull your hair out, then you should call Diehard Movers Denver.
I had a very positive moving experience with them right from the initial stages wherein I checked for their website and phoned them up to the end when the movers laid the last box into our new home. Communication was great. Every little detail was clearly explained. I found no hidden agenda or any shady things during our conversation. They called us when they were supposed to, especially in confirming our move. Movers were on time, pleasant and very organized. They brought all the equipment necessary for a fast and efficient move. I noticed none was broken in the process. The job was very affordable and done really, really well that it convinced me to give them a generous tip. I am really happy that I have given them the opportunity to help us move and not to some sleazy moving company with plenty of loopholes, questionable moving practices and sketchy contracts,.

Service cost: $230

This was my first ever time hiring movers and I’m never going back to doing it on my own again! I was nervous that it might be awkward having someone moving my things for me and that I would end up having to pay a ton because they would go slow but it was completely the opposite. I hired two movers from DieHard. They were on time and got started the second they arrived. In an efficient manner they looked over all of our belongings with us to make sure they kept them in good condition. We had one coffee table that was in bad condition to begin with and we told them not to worry about it but they insisted that it was important because it belonged to us. Not only were they careful with it but they also took a couple minutes to fix the legs of it and truly left it in better condition than they found it. Along with how quick and careful they were they also were extremely pleasant to work with. They were friendly and enjoyable to be around. They made sure we were comfortable with everything and they never complained about how heavy or awkward any of our furniture was. They finished the entire move in a shorter time period than we expected and made sure everything was exactly how we wanted it before they left. My dad was also having a hard time carrying a couple things and they went out of their way to help him and make sure they put his needs first. Numerous times we would be going up the stairs at the same time as them and no matter how heavy the furniture was that they were carrying they always let us go first. I had an extremely good experience and I would recommend them to anyone who is looking to move!  .

Service cost: $109

I Purchased a groupon for a move from an apartment into a storage locker. The groupon was for 3 men and a 20' truck. Set up the move for a Tuesday and took off work to take care of it. On Tuesday, their truck broke down which is understandable, it happens. They could not get any other team out to me for the entire day and rescheduled for wednesday at 5pm. On Wednesday the movers did not show up until 9pm which happened to also be the time my storage locker closed. On top of that, 2 men and a 16' truck was what I got. We packed up the truck and I had to leave my stuff in the truck overnight, take off work the next morning to then move it all into the storage locker. I explained all this to the movers who said they would discuss it with the office prior to billing me.
A couple weeks later, I was billed for the full amount without regard to the groupon or anything. Called them a number of times and when they got back to me, applied the groupon and merely took a single hour off of the final bill!
Regardless to say, I was unsatisfied with their service. The movers themselves were great, but the office work was more than enough for me not to want to deal with them ever again!

Service cost: $258

I shopped around for my recent move and was lucky enough to find Die Hard.. Like most of you, I immediately was hoping that Bruce Willis was going to come and help me move my furniture. That I was disappointed there, I was lucky enough to have Dakota and Arthur come to help me out. These guys were energetic and respectful at a level that you'd expect from a young Marine!

If you want hard working, precise and affordable movers to help you with your local Denver move - these are the people to talk to! Though I hope I don't have to move again any time soon, I know that next time I do, I'll be calling Die Hard again! Thanks Dakota and Arthur!!

Move size: 3 Bedroom Home Service cost: $278