Brightline Moving & Storage

The people at Brightline Moving and storage were very nice over the phone, but they keep moving you to a different person as the process goes on. When I got to the guy who gives you a rough estimate based on what you tell him over the phone, how high your stack of boxes is, how many bedrooms, how many beds and etc, the guy told me it would be about the same cost or a little less than using Uhaul. The bonus is that they come and load and move your items for you. I fell for what the guy said, so I signed up, had to make several large payments to several different people and let me tell you, it cost way more than Uhaul, I spent around 20,000 dollars to move from Arizona to Missouri, the persons that helped me from their company lied to me and were fast, smooth talkers. If I would have used Uhaul and hired some day labor on both ends it would have cost only about 5,500 dollars. To top it all off they charged me for a whole semi trailer when it was only half full, they started loading the already half full semi trailer before I had a chance to see the other half load that was already in there and like a fool I said wow, its already half full and gave them props for loading so fast, I was really amazed. I really felt like a fool on the other end in Missouri, the guys that delivered used a Hertz rental truck that was half the size of the long semi trailer that I paid for. The guys unloading in Missouri for us said that the guys name is Alex and he is know for ripping people off like he did to me. I can't rememer the name of Alex's company but the guy was a lieing cheat and had me sign and inital a long form with yellow and pink paper. This is iron clad and protects them, in other words once you sign up with the company and sign all these contracts with different sub contractors you are stuck and it does not matter how you complain, they got you by the you know whats. So if all this was not enough stuff to deal with, it took about over 2 months to get are items delivered on the other end in Missouri and plus they broke items, I guess the guy, Alex unloaded our items at his storage in Las Vegas, which is where where the final company that picked up our items had to get our items with their Hertz rental truck to deliver to us in Missouri. Why not just deliver our stuff to Missouri?? Anyway, I wrote all this so that hopefully it will save someone else all this grief. I will never use a moving company ever again and it was a very costly lesson, so don't make the same mistake because I know there are many other companies out there like Brightline moving and storage out there, Good Luck.

Move size: 4 Bedroom Home Service cost: $20000

At first I was really excited that I found a company that seemed "wonderful" and very nice when we booked our move! The first several people seemed very knowledgeable and nice. BUT, when they came for our belongings, the price doubled. Ok, I can deal with that. They told us to pick a delivery date, we did and then they delivered 2 weeks late and they lost our Craftmatic adjustable base!!! The largest item, LOST and then they stopped talking to us. BEWARE that you are not having Brightline as your moving company, they have smaller moving companies and they are not reliable. We also had 2 end tables totally ruined. Claims? Ya right, they're not going to make anything right. I will never hire movers again!! We moved from MA to FL and it took over 30 days for them to deliver our belongings and they lost the most important piece. PLUS , Our brand new mattress that I paid 20 for a mattress cover, had water damage!! They do NOT care for your belongings, do it yourself, you're better off!

Move size: 1 Bedroom Home Service cost: $3500

Just had a successful move from IN to MO. David and John took care of us and seamless the process. Professional, punctual, and efficient - they worked hard despite the heat. We had already boxed, wrapped, and padded most of our stuff, but they helped us by disassembling and protecting the furniture, and they were gentle with our items. They also reassembled and arranged the furniture we desired in the new place, which we greatly appreciated. Brightline Moving prices are competitive compared to other companies, and we had a hood experience. I highly recommend them for an interstate move.

Move size: 2 Bedroom Home Service cost: $4578

We've used Brightline Moving & Storage several times for both local and long-distance moves. Our most recent local move went very smoothly. David and Jones did excellent work. They were kind, lovely to work with and super careful with our stuff. Brightline Moving & Storage has fair prices and is incredibly honest. No padding of bills, and all their movers are employees. One thousand miles or across the block (our most recent move), you can't go wrong. Highly recommend this mover.

Move size: 3 Bedroom Home Service cost: $4750

This was our fourth inter-State move, and we keep coming back to Brightline Moving & Storage because of their excellent services. Robert in particular, did a fantastic job leading this crew on both days of packing and loading. The team respected him, and he readily rolled up his sleeves and worked side-by-side with them to get the work done. He made sure to keep us up to date on the progress and next steps. He was very respectful and protective of our house and stuff and ensured everything was packaged and tagged correctly. He was very friendly and courteous throughout the two days, providing confidence and reassurance, making it a great move experience again! Thanks, team!

Move size: 2 Bedroom Home Service cost: $4725