Boerman Moving & Storage

My first impression of Boerman was positive. I met with Mike Boerman (One of the owners 2 sons) to receive an estimate for moving and storage. Boerman was recommended to me by a neighbor who had used them for a major local move. Mike was pleased too tell me my friends move was the largest his company ever made over $15,000 in profit extending over 3 days for packing and moving my friend 6 blocks. I interviewed other movers but selected Boerman's because my friend had used them and Mike Boerman seemed to be honest. We packed our own home furnishings and used Boerman for moving out and a 2 month storage. The first clue something was wrong was a call we received from our neighbors stating our movers were riding our children's bikes up and down the street. The moving men also were throwing boxes from the ground to men on the truck. Many of these light boxes contained 1900s china which is now broken. I assumed the moving men were employees of Boerman. The moving men are contract men paid per job and are not at all employees of Boerman. I was under the assumption any damage caused by Boerman's employees would be covered by Boerman. But Boerman does not have any employees employed as moving men. So damage is covered and paid for by owner of home.When it was time for our furnishing to come out of storage and delivered to our new home by Boerman, a different crew of moving men arrived. These men had shirts on with names that did not match their real names. The moving men told me Boerman has unemployed men they call to do the moving which allows Boerman's to avoid paying taxes, Social Security and benefits to moving men. The moving men were unemployed and delighted to get a one off job for the day and needed the money. Remember, these men are not employees of Boerman's and not at all trained as movers. At the end of our move in we noticed our custom bedroom wood TV cabinet was missing. The cabinet is as big as a wall and it could not be found in any of the storage containers. The moving men took over 45 minutes to search for the cabinet and could not find it. (We paid by the hour and paid these men $229 an hour to look for a missing cabinet) The men called Boerman and the office staff at Boerman knew nothing about the missing cabinet. Here is where the real trouble began. The first problem was the cabinet was missing, the second problem was Boerman made me pay for 6 guys at a rate of $229 an hour to look for a cabinet that was not on any truck and missing. Finally I was able to get in touch with The second Boerman brother (Dan) who told me the cabinet fell out of one of the storage bins a week ago and was broken. I didn't understand how this could happen because Boerman promised me my storage containers would be kept sealed until they were opened at our new home. I was very upset and asked Dan why he did not call me and tell me what happened and he said he forgot. I mentioned to Dan we were also missing industrial garbage cans and he said, oh, I think the guys thought those were ours and they are being used at the storage facility. Dan would have them returned when they were located.At the end of the move, I refused to pay the final bill until my cabinet and cans were returned. I explained in addition to the missing items the following furniture pieces of mine were damaged: 2 french upholstered chairs had oil stains one stain was as large as a throw pillow and both cushions had been turned upside down to hide stains, coffee table had large chip out of corner where it was dropped and stain was still on table, 4 mattresses had oil stains from moving men's oiling hands, silk lamp shade was ripped to shreds from being placed with lawn tools. I once again called the Boerman office and was told both brothers Dan and Mike were not available. I spoke to I man in charge of the moving men. I was told if I didn't pay today the moving men would not get paid tonight. I felt bad for the moving men and told them I would pay them that night because I did not want the moving men to not get paid. This crew of men told me the Boerman's representative was not telling the truth to me. In fact, the men never get paid until up to 4 weeks after the move. When I finally got in touch with my sales representative Mike Boerman several days after the move, Mike proceeded to remind me Boerman's was not liable for any damage because I did not take out insurance for damage. Basically I pay for the guys Boerman's find off the streets who are not employees of Boerman's to move and store my belongings. And I pay for the insurance if anything is broken even if Boerman's stored my items and damaged them. Mike said he would speak with his father but I had better not get upset with his father if I expected to get any consideration for loss and damaged items.Mike's father did call me back once. I never returned his call because I felt so violated and lied to by Mr. Boerman's two sons, I did not want to have to plea my case to their father. I never received my lamp shade back. I never had any restitution for damaged china, cushions, mattresses or broken table. I did receive my bedroom chest back but the door does not close. We continue to find damaged items everyday. Our snow blower handle was broken off..$200 to repair, missing lawn tools.. I will end by saying I expected items to be damaged during the move. But I did not expect the unprofessional nature of the two Boerman Brothers. I am sure Father Boerman spent most of his life building a reputable company which in one day his two sons would bring down. I was also concerned with the credentials of the moving men. They men are not employees of Boerman and did not have training in moving.

Service cost: $6000

The movers were efficient, friendly, hard working.  And honest, they actually found several hundred dollars which I had inadvertently left laying around in the furniture to be moved.  They immediately returned it to me.  The company made boxes and some packing material available to us at no cost.  The method by which they wrapped all the furniture before leaving our old house was fantastic, nothing was injured or broken.  They showed a great amount of patience while setting up in our new home, making sure I was happy with where they put the furniture. The price was fair. good workers are hard to find, Boerman certainly has done their homework. .

Service cost: $1200

Boerman Moving did a wonderful job for us. The guys showed up on time. We did not have all of the packing finished so they even helped us wrap up the last minute packing.  The delivery went just as well.  I was impressed that they were timely on both the pick up and delivery.  We have moved several times and this was our best experience..maybe the only time we were not left waiting around for the delivery.  We purchased the insurance, but did not have any damage. I felt bad my wife was being indecisive and had a few pieces of furniture moved 2-3 times so we could get them placed in the right area of the house. They were a great group of guys and I would recomend them to anyone moving.  The gentleman that gave us our quote also made us feel very comfortable.  I could tell he was a straight shooter and was not giving us a cheesey sales pitch.  We will defintely be calling them if we move again..but let's hope we are settled for a while.
George C.

Service cost: $2675

I have nothing but praise for Boerman Moving and the whole experience with them. This move was absolutely perfect from start to finish and it wasn't a small move. We were moving 1 1/2 households from 2 different addresses in Buffalo Grove, IL to 2 units in a storage facility in Las Vegas. The price was reasonable and fair and there were no surprises. Mike Boerman came to the houses to give me a quote and everything we agreed on, whether written or verbal, was followed through on. The driver and crew supervisor, Sam, was very professional, as were his crew. They wrapped and protected all the furniture and anything else that needed protecting, including a piano. Everything was handled with care, nothing was damaged and no marks or bangs were made to the walls in the house as they were moving things out. The crew worked really well together, both in Illinois and in Nevada with the second crew. Sam was with both. My husband was very impressed with the care Sam showed with his crews, especially in Nevada because of the heat. Sam made sure they took breaks, stayed hydrated and did everything with great humor. Moving is a stressful experience and there's no way around that, but I can honestly say that when I'm ready to move the second half of my house, I will not be stressing about the movers. Boerman it is!  .

Service cost: $9638

We recently used Boerman Moving and Storage for a move within Illinois and couldn’t be happier with the service we received. From the first person I spoke to when calling to set up a time for an estimate to the crew on moving day, the entire staff makes you feel like they truly care about making your move as easy as possible. Mike Boerman was especially helpful with his quick responses to last minute scheduling changes and keeping us calm.  We also arranged to have them pack the dishes, glassware, etc. in our kitchen and dining room and Boerman’s packing services are excellent as well. It was late in the day when we started the unloading at our new home and they got everything in very quickly while making sure that all our furniture and boxes were put in the correct rooms. They were also quite patient as we struggled with where to put some items and even helped my daughter decide on the best set up for her bedroom. There are constant issues that arise when selling and buying a new home and we are very thankful that Boerman Moving and Storage took the pain out of the actual moving process and gave us one less thing to worry about.

Service cost: $3200

We downsized to a smaller home in the local area. In order to stage our home for sale, we needed to store substantial personal goods including pictures and other items that needed to be removed. Boerman Moving & Storage has an excellent container system where your goods can be stored in wooden containers until you need them at the new home.They are then stored in their warehouse under controled temperature conditions.This worked extremely well for us because the items were only loaded and unloaded once minimizing the amount of times they are handled. Our items were in storage for about 3 months and as far as we can tell so far, no damage.

The movers themselves did a great job packing and loading the items into the storage containers on the first part of the move. When it came time to make the physical move, everything went smoothly. The movers were careful and worked hard the whole time.

All went very well from our perspective. HIGHLY RECOMMEND THIS MOVING COMPANY!

Service cost: $4500

I hired Boerman Movers to move from my home of 37 years to my new home that was 40 minutes away. I was in an emotional daze, but the professionalism of the moving crew saved the day. My furniture and belongings were handled with care on both ends of the move. When they arrived at my new home, they laid down cardboard to protect my new hardwood floor. My furniture was put together meticulously and I was able to find any box I looked for. The team put them in each room as the boxes were labeled. They even put my mattress in the specific position I requested. I was grateful for their kindness and efficiency. Of course the cost was very reasonable. I would hire them again and recommend Boerman Movers to anyone.

Service cost: $2300