Big Foot Moving & Storage, Inc.

Dear Big Foot Moving Company:
On behalf of myself and family, thank you for making my move seamless, organized, on time and on budget. Your team was incredibly thoughtful, punctual and delivered exceptional service during my recent move. In a place where I have had terrible experiences in the past your team delivered utmost customer service as I relocated from Boston to DC. The quick turnaround time on proposals, final estimation and delivery details was the best I have ever experienced. I also found it super easy to pay and had receipts immediately to keep me organized.
While no one looks forward to moving and the undue stress that can arise, I would use your company and team anytime and as a customer it was a pleasure to work with your team and they made it feel easy.
Thank you again and you have made an easy loyal customer!

Service cost: $1000

Just can't say enough what this company does. From the start it's a professional and customer oriented company. They were right on with the estimate provided by Mike the owner. The crew was on time, in uniform looking like they could just eat my stuff up. The crew was fast, respectful and even funny. They would make a track team jealous.
Stress was replaced with confidence that we had made the right choice soon after they got started.
Calling a few days before to confirm and checking to see if we needed any other assistance was reassuring and smart business.
Big Foot is one BIG performer in my book, after moving 3 times in the past, none of the previous companies could compare to Big Foot and they weren't small or new ones either.

Service cost: $1200

Big Foot exceeded our expectations. I knew of them through a co-worker and their Angie's list reviews but there are so many horror stories out there, you just never know. Rich came over and did an assessment of the house, inputting into his iPad.  He asked a lot of questions, things we hadn’t thought of, that gave him an idea of how much more would be packed.On the day of the move, 4 guys showed to pack up. They were young but very professional.  They were polite and friendly but, most importantly, very “down to business.” I basically just worked around them and felt totally confident in how they handled everything. They wrapped nearly everything in those heavy moving blankets, brought additional boxes that we ended up needing and had lots of plastic wrap for securing items too.  I am someone who loves processes and these guys had a great process. One guy in the truck supervised everything going in so that it all fit and was secure.  I would recommend theboxes they have for hanging clothes.  I was able to take everything out of 3 closets and hang them in these tallboxes.  I did this so I was sure my wife’s delicate dresses were handled right.  When they were delivered the guys just pulled them out and rehung them in the labeled closets.  Really worth the small additional costs.Fairly quickly they were driving away.  So fast that I forgot to tip them.My wife supervised the unpack and she was just as impressed. One guy was there from the previous day and two new ones.  But all the same good guys.  They were great about working with us as we changed where some of the items were designated for.  I made sure to go to the guy that had been there and give him a larger tip and told him to make sure that the previousgang got their share (he said that is common practice.) As stated, we had read so many horror stories about movers so, seeing our faith rewarded was very satisfying. Because I cannot resist a good pun, I will say: Big Foot made an "impression" on us; from our first contact with Rich on the phone until the truck pulled away from our new house. I would recommend them highly.  I know I paid a little more but trust is something that is hard to put a price on.

Service cost: $2500

We have had the misfortune of needing to move 4x in less than 6 years (Boston area and NH).  Each time, we have used Big Foot Moving Company.  It has got to the point, where we don't bother calling other companies because due to past history, quotes, experience, Big Foot Moving always comes out on top.  Mike the owner is very personable, open, honest, direct.  There are no surprises and he wants to work with you to make it the best experience possible.  Mike understands the stresses of moving and will do anything he can to make you feel at ease.  Each time we have used Big Foot Moving the quote has always been accurate with no hidden costs or surprises at the end.  This company does a great job to listen to your needs, quote responsibly, and schedule the right amount of time and # of men/trucks.  The movers themselves have always been professional, courteous and hardworking.  For having to move so many times, at least I have the confidence this part of the move will be taken care of well.

Service cost: $2000

We had a fantastic experience with Big Foot.  Rich McKee was our salesperson and he was responsive, helpful and organized.  The crew was unbelievable.  They were polite, personable, and efficient.  We moved into a 5 story walk up and I swear they did it with smiles on their faces.  They took time to ask questions and place furniture and took great care of all of our belongings, including our 150 year old dressing table.  All of our stuff (including the storage items) were unscathed.  My husband and I joked that writing fragile on some boxes was futile because they treated them all like fragiles.  They have perfected being really fast and efficient without making the customer feel like they are rushing.  We considered cheaper companies (like AVIV) but we were so happy we chose Big Foot.  Their estimate for 7 hours was spot on, whereas Aviv and others estimated ~4 hours.  Either they don't know how to estimate, were low-balling us, or the moves are frantic.  I can't imagine our move taking a minute less than 7 hours.   In addition, I felt that the moving crews are probably treated better by Big Foot in terms of wages, benefits, etc.  versus the cheaper companies.  Looking at Big Foot's employment webpage, it seems like a great company to work for.  I like to think about those things when I hire someone.  In addition, if anything ever went wrong, I would definitely want to be dealing with Rich at Big Foot and not some of the gruff people I talked to when shopping the discount companies. Definitely!In sum, they were the best part of our move.  Moving stinks, but these guys made the actual process painless and dare I say sort of fun?  They (almost) make you want to move again.  .

Service cost: $1200

Big Foot Moving and Storage did a great job.  I was very impressed with all aspects of the process.  From th initial quote I received from Rich, to the actual move, everything was top notch.  I'm a technical person and I was really impressed when Rich came by to give us a quote and he used an iPad.  Also, when paying, they used an iPhone to process the payment and I receive a receipt via email.  Very cool! On moving day, the movers were great.  Curteous, efficient honest and hard working. Very professional.  They showed up on time and moved at a constant steady pace.  They took good care of all our items and made sure not to damage anything.  I would absolutely recommend them to anyone!

Service cost: $1600

My landlady sold her two-family home and I had to move.  I was very anxious about the process as I had never used a mover before and didn't know what to expect.  The crew (Peter, Scott & Tyler) made me feel at ease from the beginning of the move to the end and couldn't do enough to help me.  They were very professional and treated my belongings with care.  Not one thing was damaged.  From start to finish, my move took approximately five hours.  I can't say enough good things about these guys. Thank you Big Foot Movers!

Service cost: $900

 
I recently used Big Foot Moving & Storage for a local move in the Boston area. After receiving quotes from four movers, I selected Big Foot based on my interaction with the salesperson and reading other reviews. Mike and Jesse were right on time, did a very careful job of packing and loading our belongings, and were cheerful and upbeat throughout the day. The move went very smoothly, I was pleased with their work, and would certainly use Big Foot again.
 .

Service cost: $1142

My moving crew of 4 arrived promptly at 8am.  They were very helpful, friendly as well as professional in their manner.  I was moving a 2 bedroom home and a storage unit with another 2 bedroom home to a large 5 bedroom home.  I had an overwhelming amount of furniture and boxes.  We spent 10 hours together and throughout the entire day my crew was very hardworking and pleasant. I would highly recommend Big Foot. They did a wonderful job and I was extremely pleased with their service.

Service cost: $2220