Allstates Moving and Storage LLC

DO NOT USE their services. We received our belongings 2 months after the due date. It took many emails, phone calls and threat to call our attorney and police to get a response. They finally called us letting us know they were 6 hours from our new house without any warning. 2 men arrived and did not speak english and asked for $1000 more to start the delivery. During the 2 months wait, no communication from their part, Anthony disappeared and we, luckily, were able to trace the driver who picked up our belongings in Los Angeles through your phone carrier. A 2 months nightmare not knowing where was our stuff and when the movers arrived, they were other people stuff mixed with ours. Do not believe the quote they give you, they doubled the rate at pick up and asked for even more when they delivered. If you refuse, they just walk away. This was for a move from LA to Seattle. Not sure this is a real company, all the people we talked to suddenly vanished or they say that there are drivers or representatives and then when you text them back or call them back they are not. RUN FAR AWAY!!

Move size: 2 Bedroom Home Service cost: $6000

We’re so disappointed in this company. Our furniture was picked up on 11/21 and we gave a first available date of 11/23. They asked for a cashiers check, so we gave them one. Fast forward a few days and they let us know that because we gave a cashiers check they needed to wait for it to clear, so our new first available date was adjusted to 11/27(by them- not us). Initially we were told that the items would be delivered within 3-10 days of our first available date. It’s now December 28th and we’ve been living out of a suitcase with our 4 month old baby and still don’t have our things. His crib, a huge container of our medicines, tons of important items we trusted to be delivered within a couple of weeks at most.
I’ve spoken with our dispatcher Jeremy multiple times and he’d update us saying that the truck was ready but waiting for a driver, or waiting to be loaded, tons of different excuses that never matched up when we would ask another customer service rep who would answer. The most recent excuse was that the driver had our trip scheduled and even lived here in Florida which was “more incentive for him to get to us faster” but suddenly got injured and was in the hospital. Nobody would return our calls and now it’s the weekend so we’ll have to wait until Monday to try again.
We’ve filed a complaint with the FMCSA and are now working with an attorney- which is not convenient or by any means something that we WANT to do. We just want our things. Absolutely the biggest mistake trusting this company.

Move size: 1 Bedroom Home Service cost: $5000

When I was told it was time to move for the Army I began searching for companies is that instilled a certain level of pride and care for the armed forces. I searched and searched and came across AllStates and was very happy with what they had to say.

The move came and went so quickly and they backed up every single thing they said on the phone. I give them 5 stars and a huge pat on the back. Thank you for the discount and the fair price. You all are great.

Move size: 3 Bedroom Home Service cost: $3974

I have used a few moving companies in the past and I was never too thrilled or excited about moving or the company that was moving me.

I spoke with Allstates Moving and they were amazing on the phone and just so professional to deal with. I told my friend about it and he has had horrible experiences in his time but he even felt the sincerity that I felt.

The move went great at pickup and at delivery. There were no bumps in the road which was huge for me. The price was also very fair. Thank you for everything you all did.

Move size: 3 Bedroom Home Service cost: $4977

Allstates Moving came saw and conquered. I used the biggest names in moving in the past and spent thousands more then I ever had to. Not only did they spend time on the phone with me but they even sent a professional to my house to see the items for themself. This way when the moving men came I wasn’t charged a dollar extra. I wanted to know what the updates were as my furniture traveled so I had the drivers phone number. The move was so smooth and I watched football and relaxed. Thanks guys. playoff season is all I wanted to focus on haha.

Move size: 3 Bedroom Home Service cost: $4600

Took to the internet when my family and I decided we would relocate. We’ve been in our home town for many generations so it was important to us that we select an established moving company that does not broker out any jobs. Allstates Moving was the first one to respond. Over the phone the sales associate that was assigned to me asked many questions and I sent emails over to him for over sized ones. The inventory list was extremely accurate and matched up perfectly with the final bill of lading. When they came on our move date all the workers had shoe slips on and moved slowly and carefully down the stairs. They never chipped any paint or dropped pieces. I was so impressed from the start to finish with the service and professionalism. We saved money and more importantly saved time. Great company nice people and hard work.

Move size: 3 Bedroom Home Service cost: $7200