Aggie Movers Co

My TV was broken during the move. The screen was scratched and pierced and it no longer works. They agreed to reimburse the damaged TV at first but they no longer respond later. I assume that they refuse to compensate the damage.

They asked me to pay in cash (although their website says credit card are accepted). So there is no way to dispute it.

The moving company is overall not that professional. Try moving experience appliances by yourself to avoid any damage, or simply go with other movers with proper protection and insurances.

Move size: 1 Bedroom Home Service cost: $600

Aggie Movers Company is the best moving company I have ever experienced. Wailan helped me get all my things in order for moving day. I had no idea I was so far behind. I had a deadline for getting out of my house. He sent a large crew of highly skilled professional packing and loading guys that closed it all out within 2 days. I had a very large home with lots of valuable possessions. The following day they moved me a little over 1000 miles without a break or scratch after all being unloaded. I gladly bought them all dinner and tipped them $200 for the good efforts that I saw from them all.

Move size: 4+ Bedroom Home Service cost: $12000

• The packing, boxing, and loading dates were agreed to be July 3 and 4.
o At the end of July 3, we were told that there would be no work done on July 4, despite being told that earlier. Work had to be done on July 5, delaying the move.
• We were told multiple times that the entire house, garage, back yard, and a 10x10 storage unit would fit in the supplied truck. This was after we had a member of your staff come out and spend a long time looking at all the items before the move.
o It wasn't until late July 5 that we were told that everything would not fit and we would have to 1) wait to get the rest of the items up to Denver and 2) pay more to get them moved.
o We were told that there was only a few things that couldn't fit, so your staff encouraged us to either throw away or give them the things we didn't want. After we gave multiple things to your staff, at their suggestion, they left with the packed truck. After that, we found an entire back room and the garage was full of items that were not packed. To me, this looks like your staff hid the unpacked items to try and trick us into giving them things to make the move in one load. If we realized we would have needed a second truck, we would have kept everything for a second load. Your staff might not have been trying to trick us, but unfortunately, that's how it looks.
o About 2 rooms of furniture and boxes still need to be moved
• We were told the truck would arrive before noon on July 6.
o The truck did not arrive until the night of July 6.
• We were told the unloading would be finished on July 6.
o The team unloaded all night on July 6 and didn't finish. They had to come back and finish unloading on July 7. My son, who is disabled, and his nurse had to sleep on the floor. Neither of their beds were unloaded the first night.
• Items with multiple pieces were only partially packed.
o My other son's bed had its sides brought, but the slats were left in Houston. So he had to sleep on the floor. Your movers were willing to go to Home Depot and buy some cheap wood to fix the problem, but their manager wouldn't allow them.
o A TV was moved with its attached bracket, but the portion attached to the wall was left.
o Another TV was moved, but the pieces to the base were left in Houston.
o This means neither TV can be set up.
o Couches and chairs were moved, but the cushions were left in Houston. You can't sit on these without the cushions.
• Things were moved that had been labeled to not be moved.
o Mirrors that were attached to the walls in bathrooms were taken down and now have to either be moved back to Houston or have to be repurchased in Houston.
• Items were broken or missing
o TV
o Desk
o Computer
• The house that was being moved out of was left covered in trash and moving materials from your staff. I was told they would be back to clean up and pick up their unused padding blankets, tape, and boxes.
o They never came back to clean up
o The photos are of the house we were moving out of AFTER the truck left.

Move size: 3 Bedroom Home Service cost: $6000

Aggie Movers Company was really friendly and helpful through what was a very long move. They packed loaded and delivered with setup my one bedroom apt to College Park, Md last week July 2013 for a phenomenal price $4500 lock stock and barrel. I was comforted by their kindness and expertise throughout the 20 plus hour journey. They made it in two days without any damages whatsoever. I am always thankful for wonderful service because I'm in the field of costumer service myself. Thanks Aggie Movers. "5 thumbs up."
R. King.

Service cost: $4500

The owner did not follow through on his promise to get me a written estimate as requested, even after assuring me that they could comfortably work within my date range limitations. Instead, it has been over 10 days and several emails later, and I still have no estimate despite promises to have it done in 1-2 hours about 7 days ago. My final request for the estimate two days ago has been ignored. They may be a great company once they have your money, but it's hard to be anything but disappointed at this point.

Service cost: $1000

Aggie Movers Company lacks professionalism and integrity. I spoke with Aggie Movers Company owner, Wailan last week to get a quote, was very detailed about all of the services that were needed and felt very confident about giving him and his company the job after he assured me that he would “get the job done and take better care of me than any other company”. The service that I received yesterday was very poor. Not only did I have to wait an hour and 40 min. on this company to arrive at the agreed location to unload, I endured scratches and rips to my leather furniture and was not pleased at all with the way my furniture was handled. PLEASE DO NOT contact Aggie Movers Company to transport your belongings to ANY destination, not even down the street in the College Station/ Bryan area. If your company name reads “AGGIE”, the least you can do is uphold the TAMU core values. Poor service and great deception!

Move size: 1 Bedroom Home Service cost: $650

Have used this company for 4 years with one daughter and 2 years with another daughter in college back and forth from Dallas for 7 years. I assure you that their is not a more trustworthy moving company I would rather use than Aggie Movers Company. Wailan always has a very nice and professional manner and his guys work so hard to please our family on every occasion. My husband and I are moving from Dallas to Reno, Nevada when my youngest daughter graduates. Nothing but one moving company i'm even going to consider. GO Aggies Moving Company!

Move size: 3 Bedroom Home Service cost: $2500