Affordable Movers LLC

Prior to chosing  Affordable Movers in Bel air,  I asked for a walk through so I could be able to comparitivly shop.  I was told they did not do walk throughs.  I was quoted $495.00 and was asked to put $100.00 down as a deposit.  When the movers arrived the led walked through I was charged for boxes that they had to carry out, so my bill went to $1270.00 yeah big jump.  Some very valuable furniture was damaged, and another piece was not put on correctly. When I wanted to claim the damage items, I was guilted into not claiming it by the movers, because they stated they were under paid and it would come out of there pay check. I would not recommend this company, or any company like this that does not do walk throughs allowing you to make sound comparative decision.  To me, this was a sham.

Service cost: $1270

This is the second time I have used Affordable Movers. This time, as last time, they were quick and efficient, courteous and careful. I had a 10-year old 56" projection TV, the bulky kind that is actually two pieces bolted together. They loaded and moved it without taking it apart, and it worked as perfectly as it did before the move. Not even any loss of picture alignment, which can happen if it is handled too roughly. I also had a very heavy 50-year old Thomasville dresser; two pieces; held together by only three screws. I was really worried that something was going to happen to it, but as with the dresser it was delivered in exactly the same condition as before the move. The crew (thanks Mike, Matt, Rob and Josh) showed up and got down to business. They were focused and cafreful with everything they were moving. I would not hesitate to recommend the company to anyone. .

Service cost: $435

Dear John and Christine I am writing to commend your workers Mike, Reggie and Fonz on their professionalism, courtesy and great work ethic in completing my move today. Oftentimes this level of service comes with a high price tag. It is not often that you find a company who is able to marry professionalism with affordability. Affordable Movers has broken from the norm and proven quite the opposite to be true. I am extremely pleased and you can bet I will use Affordable Movers if ever I have the need for local moving services again and I will recommend Affordable Movers to anyone else who I am aware is in need of local moving services.  Kathryn.

Service cost: $680

I do take full responsibility but felt I needed to write a review because I'm still at a loss. I used the company last year and everything went smooth. Pricing was fair, they had a team of 5 and my belongings went to storage without a problem. Given the pleasant experience, I called on the company again. This time, the experience didn't go so well. I moved some items in besides what the company moved in the first time and asked that they move everything. What I didn't expect was the price to double especially when there wasn't nearly as many items added the first time they moved me. To make matters worse, I wasn't told about the increase until they got to my new place. Needless to say, I was peeved and was told that they would leave with the remainder of my boxes if I didn't come up with the balance. I left to get the money and as I pull up, I saw the owner and his 1 crew member leaving with my belongings. I immediately called and questioned where he was going and he said to get something to eat while waiting on me to return but later said he needed to use the restroom and I hadn't had anything unpacked yet. I was fuming at this point! I asked that he unload my items before leaving and they came back and unloaded. I wasn't given the opportunity by the company to ensure that all of my belongings were off the truck the second time. The first time, I saw everything went into storage because I gave the guys a tip while standing at the truck. As I begin to unpack, I notice I am missing boxes, mostly kitchen items. I was the only person with a key to my storage unit and since I was staying with a relative, didn't need anything except clothes from the front of the unit. I never moved anything they packed inside. I made John aware that I was missing boxes and he stated all of the boxes were taken off. After unpacking everything, it's evident that either my boxes never made it in storage they left when the truck pulled off the 2nd time. I told John exactly what I was missing via text and he told me that I was making up stuff and I was just mad about the additional money I had to pay. I really wasn't making anything up because I know what I had in my home prior to. So now, I'm out of my glass storage bowls and have to replace all the mason jars I purchased right before the move. It took me over a month to decide to write a review because I wanted to make sure that I had unpacked every box and I'm always skeptical about leaving reviews. I take partial responsibility for not requesting to see the truck before they pulled off but being stressed about the move caused me to trust that the job would get done ethically. As it stands, my items are just gone and yes I believe the company drove off with them, why I have no idea. I would never want anyone to have this experience as I was deeply offended that John would assume I was making things up because of the fee. I'm not a liar and have no reason to, besides, when a person invest money into their business purchasing merchandise, what reason would they have to lie? This may have just been an isolated event but I won't be calling back a 3rd time for services and have stopped recommending to my clients and friends/family. I have no recourse except to spend more money to replace what is missing.

Move size: 2 Bedroom Home Service cost: $650

My husband hired this company based on a recommendation for moving help that showed up on the uhaul website when we were reserving our truck and packing supplies. Wednesday August 14, 2019 the day they were expected to help, they texted my husband at 9 am to tell him about some issue they were having and that they did not know if they were going to make it or not because they were short two people. That's not really our problem but I digress. They were supposed to be at our house between 11 and 12 but did not show up until almost 4 PM and the two men who showed up were rude and did a horrible job. My husband and brother in law moved most of the heavy furniture themselves hours before the "movers" even got there. They complained about the amount of boxes we had and threw stuff up on the truck to the point where we have to go back to our old home and grab the rest of our things. They broke our chest of drawers and our footboard because of their lack of care. Too bad my husband already paid them or they would've gotten nothing because they didn't deserve the little money they got for the crappy service and horrible truck loading. I've read several other reviews on this site and the BBB site and the owner is very rude in his responses to people based on those. I have yet to interact with him but if he's anything like the people that showed up to our house I don't want anything to do with him either. We are not happy at all. They threw our kids television in between heavy boxes and we have to check it to make sure it's not broken as well. Since they obviously didn't care and didn't want to be there anyway. If you need movers who are punctual, courteous, and who actually want to do the job you're paying them to do then don't call these people.

Move size: 4+ Bedroom Home Service cost: $135

I hired this company on 9/26 at 10am. The movers called me at 9:15 letting me know they will be 15 min late because of traffic. They did not show up until 11:30am. One hour and a half LATE!! They also broke my jewelry box. I called the owner to let him know I was displeased with the service and his response was "GOOD! I have my money!!" I was in complete shock!! He said he doesn't care about my complaint and that he's been in business for over 16 years and he's never had a bad complaint before and he said he will not reconcile my issue with me because his team could not control the traffic. I asked about my broken jewelry box and then he hung up on me. Bottom line.. DO NOT USE THIS COMPANY!! John Griffin, the owner is a liar and extremely unprofessional! They will tell you anything to get your money!!

Move size: 1 Bedroom Home Service cost: $285

First they locked the key in there truck and took a long time to get it out, which held up the process. Then, after busting the window open to get it unlock one of the guys used my bathroom to take a number two with asking me, I heard everything which was disgusting and he left the Toilet with all the nasty stains. He also didn’t have a mask on the entire time during the global pandemic. They ruined one of my dinning room chairs, I’ve called, emailed and left voicemails and no one has answered or returned my calls. My experience was the worst, first and last time using Movers. Especially these people. I wasn’t going to mention anything until I couldn’t even get a answer to them damaging my chair... when there’s something listed in there contact for items being damaged during the move. Quoted me one price and ended up paying more when they arrived after doing their walk through. Do Not Use This Company.

Move size: 2 Bedroom Home Service cost: $455