A. Univers Transit Ltd

This company was hired as a subcontractor by the company we hired. The level of rudeness and unprofessionalism I experienced by them has truly been unparalleled. No one apologized for the disgusting things that were said to me by their employee It cost us $1300 at customs because they were "caught by surprise and didn't realize our container came in early". No one contacted us about our container being early, or anything at all before we reached out to them.

They didnt respond to multiple email requests and changed their explanations multiple times mid conversation for issues we had.

Move size: 4 Bedroom Home Service cost: $4000

Avi, good evening. I want to thank you for your help in packing the contents of our house. Everything worked perfectly and I would like to express my appreciation and gratitude to you, the team, and company A. Universe Transit Ltd. As an employee of the US State Department, I moved many, many times overseas and it was one of the most pleasant transitions. The packing team was nice and pleasant, very professional, and very efficient. I could not have asked for better service. Thank you,

Move size: 3 Bedroom Home Service cost: $4850

The shipment took about two month. Some of the boxes were damaged and robbed. I have paid additional fees for nothing at destination port. The representatives of Univers Transit in face of Avi Ayash and Ruth Loredo instead of apologies are trying to avoid responsibility. I did not get any compensation for stolen, damaged items and moral damage. Even more - Avi has called me a liar!!
I am ready to provide the pictures of robbed and damaged boxes, any additional information. the boxes were opened in presence of delivery crew.
The worst experience ever.

Service cost: $2000

I hired them to move a small amount of furniture from South Africa to Israel. They had promised me the world. They promised the price they quoted would not have any extra charges... it did. They said they used agents in South Africa and would coordinate everything. They not only did not coordinate fully with the agents they did not send them any of the documentation I provided. I landed up having to coordinate with the agents directly which was stressful and confusing for them. They also forgot I was importing as an immigrant until I reminded them. I also specifically asked for the ship to dock in Haifa where I live but it didn't and I was charged for this. I specifically took out insurance because the chairs were antique. They broke the one chair and then promised "everything would be okay". I emailed the insurance documents and it took a month and prompting them before they bothered to get back to me to tell me there was an excess (never mentioned before) and so the insurance wouldn't pay and they were sorry about the chair. No offer to repair it. They dented and dinged every single piece of furniture which I didn't claim for but I was not impressed with the service or the attitude. I do not recommend this company

Move size: Partial Move Service cost: $5462

When Shai came to my apartment to give an appraisal he was all smiles and promises for reliable and professional service. However things got turned to the ugly side very quickly. On package day the movers decided to make a shortcut with my belongings through the garbage area which was quite disgusting. The boxes were marked only by pen and not electronically and some went missing at destination- New Jersey. The agents at destination- Schumacher were despeakable- as I had no forward address yet they said I need to give them an address of unit storage and they will deliver my stuff to that point with no door to door service, eventhogh Shai said that storage will be provided at low cost until delivery. Their agent offered to provide storage services at double the price contrary to Shai sweet talk. They charged me extra $450 for stairs and were going to charge extra for elevator also if that was the case. And in all that caus Shai was nowhere to be found. Many of my items were broken- and few boxes went missing all together. Avoid contracting with this company- you will do yourself a great service.

Move size: 3 Bedroom Home Service cost: $5800